Company: Dis-Chem Pharmacies Limited
Location: Roodepoort (Clearwater Store)
Job Type: Permanent
Closing Date: 11 March 2026
Division: Retail
Industry: Retail
Functional Area: Customer Service
Experience Level: Associate
About the Company
Dis-Chem Pharmacies Limited is one of South Africa’s leading retail pharmacy and FMCG brands, committed to delivering high standards of customer service and operational excellence across all its stores.
The Clearwater store in Roodepoort is currently seeking an experienced Senior Cashier to support point-of-sale operations and ensure a world-class shopping experience for customers.
Position Overview
The Senior Cashier will support customer service at the point of sale while ensuring accurate transaction processing and strict compliance with company policies and Standard Operating Procedures (SOPs). The role requires zero tolerance for inaccuracies and proactive measures to eliminate fraud risk.
This position demands strong numerical skills, attention to detail, accountability, and the ability to lead by example at the tills.
Minimum Requirements
Essential
- Grade 12 / Matric
- Minimum of 3 years’ cashier/till operations experience
- Computer literate (MS Office)
- Sound numerical skills
- Strong command of the English language
- Basic customer service skills
- Willing and able to work retail hours
Advantageous
- Third additional language
Key Responsibilities
Customer Service Excellence
- Adhere to Dis-Chem’s customer service policies and procedures
- Establish and maintain professional relationships with customers
- Report customer complaints and compliments to the Frontline Supervisor or Store Management
- Maintain required customer turnover hourly rate
- Stay informed on current promotions and sales
- Apply Dis-Chem 5-Star Communication principles
Point-of-Sale Operations
- Accurately record and process all transactions
- Receive and process payments (cash, bank cards, vouchers, coupons, and other accepted methods)
- Ensure all outgoing stock/items/scripts are scanned and paid for
- Ensure line voids and price changes are approved and signed off
- Exchange merchandise and process returns when authorised
- Manage and safeguard daily cash flow
- Ensure all cash is securely placed in drop safe according to SOPs
- Maintain confidentiality of daily takings
Loyalty & Rewards Processing
Process loyalty cards and accelerator partner rewards, including:
- Discovery Health
- Medihelp
- Momentum Multiply
- Legacy Lifestyle
- Absa Rewards
- eBucks
Security & Compliance
- Ensure colleagues and customers are not exposed to risk
- Restrict usage of personal code and password
- Adhere strictly to company security policies
- Identify and report suspicious behaviour
- Ensure all money is safely and securely kept in the till
Core Competencies
- In-depth knowledge of operating cash registers and managing cash drawers
- Knowledge of processing sales, refunds, and payments
- Strong written and verbal English communication
- Accuracy and strong attention to detail
- Emotional intelligence and social awareness
- Accountability and trustworthiness
- Problem-solving skills
- Ability to analyse basic reports
- Effective time management
Special Conditions of Employment
- Willing and able to work retail hours
- Reliable transport or reside near the store
- South African citizen
- Clear credit and criminal record
Remuneration & Benefits
- Market-related salary
- Medical aid
- Provident fund
- Staff account benefits
Employment Equity
Dis-Chem Pharmacies Limited is an equal opportunity employer. Recruitment aligns with the company’s Employment Equity Plan and Transformation Strategy. Applications from People with Disabilities are encouraged.
Important Notice
Only successful applicants will be contacted. If you have not received feedback within two weeks after the closing date, please consider your application unsuccessful.
How to Apply
Submit your application via the official Dis-Chem careers platform before 11 March 2026.
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