On-Site Medical Scheme Consultant | Multiform Human Development Careers South Africa

March 12, 2026 admin multiform human development 0

 

Location: Pretoria, Gauteng, South Africa
Job Type: Permanent
Company: Multiform Human Development (Pty) Ltd.
Industry: Financial Services / Medical Schemes
Department: Consulting
Minimum Experience: Entry Level
Closing Date: 20 March 2026

About Multiform Human Development (Pty) Ltd.

Multiform Human Development (Pty) Ltd. is a trusted recruitment and workforce solutions provider connecting talented professionals with leading companies across South Africa. The organization partners with businesses in sectors such as financial services, healthcare consulting, insurance, and corporate administration.

This opportunity is within the medical scheme and healthcare consulting sector, where professionals help individuals and organizations understand and manage healthcare benefits effectively.

The company focuses on delivering high-quality client support, professional advisory services, and efficient administration for medical scheme members and corporate clients.

Individuals who are passionate about customer service, healthcare consulting, and financial services careers in South Africa will find this opportunity rewarding and growth-oriented.

Position Overview

Multiform Human Development is currently seeking a dynamic On-Site Medical Scheme Consultant to join their team in Pretoria, Gauteng. This role involves providing frontline client support, assisting with medical scheme queries, and supporting administrative operations related to healthcare benefits.

The successful candidate will assist clients with medical scheme applications, benefit inquiries, claims queries, and membership updates, ensuring that customers receive accurate information and professional support.

This position offers valuable exposure to medical scheme administration, healthcare consulting services, and financial services operations.

Key Responsibilities

The On-Site Medical Scheme Consultant will support clients and internal teams through the following responsibilities:

Client Support and Consultation

  • Interact professionally with internal and external clients regarding medical scheme applications and amendments
  • Provide frontline assistance to walk-in clients with healthcare scheme queries
  • Respond to customer inquiries related to medical scheme products, benefits, and option changes
  • Assist members with claims inquiries and benefit-related questions

Administrative and Data Management

  • Capture and update client data on internal systems such as atWork database
  • Maintain accurate records of customer interactions and account updates
  • Assist with administrative tasks related to healthcare consulting services

Operational Support

  • Arrange logistical requirements and assist with coordination of site visits
  • Support client meetings and attend Healthcare Committee meetings when required
  • Take meeting minutes, prepare agendas, and distribute documentation

Document and Information Management

  • Perform photocopying, scanning, and document management tasks
  • Send and receive documentation through appropriate communication channels
  • Conduct internet research to obtain relevant information when required

Billing and Administrative Support

  • Assist with billing processes and billing information management
  • Provide backend administrative support to the consulting team
  • Assist with the planning and coordination of wellness days and corporate healthcare events

Training and Planning Support

  • Assist with organizing year-end revision sessions and client training programs
  • Provide administrative support for staff training initiatives

Minimum Requirements

Candidates interested in this position should meet the following requirements:

  • Matric / Grade 12 Certificate (Mandatory)
  • NQF Level 5 Qualification relevant to the Medical Scheme or Healthcare Industry (Preferred)
  • RE5 Qualification (Preferred)
  • Experience in customer service, healthcare administration, or financial services will be advantageous

Core Competencies

Successful candidates will demonstrate the following abilities:

Customer Service Excellence
Ability to deliver professional support and build positive relationships with clients.

Administrative and Data Management Skills
Strong ability to maintain accurate records and manage healthcare-related documentation.

Healthcare Scheme Knowledge
Understanding of medical scheme products, claims processes, and benefit structures.

Communication Skills
Excellent verbal and written communication when assisting clients and internal teams.

Organizational Ability
Capability to manage multiple administrative tasks efficiently.

Why Join This Opportunity?

Working as a Medical Scheme Consultant in the financial services and healthcare sector provides a valuable career pathway in one of South Africa’s growing industries.

Benefits of this role include:

  • Opportunity to gain experience in medical scheme consulting and healthcare administration
  • Exposure to financial services and insurance operations
  • Career development in healthcare consulting and customer service
  • Experience working with corporate clients and healthcare committees
  • Opportunity to participate in wellness programs and healthcare initiatives

This role can lead to career advancement into positions such as Medical Scheme Advisor, Healthcare Consultant, Benefits Specialist, or Client Relationship Manager.

Employment Equity Commitment

The employer is an equal opportunity organization committed to diversity and inclusion in the workplace. All employment decisions are made based on qualifications, merit, and business needs, without discrimination based on protected characteristics.

POPIA Compliance

By submitting your application, you consent to the processing of your personal information in accordance with the Protection of Personal Information Act (POPIA) for recruitment purposes.

Your information will only be used during the recruitment process and may be retained for future opportunities where applicable.

How to Apply

If you are passionate about healthcare consulting, customer service, and medical scheme administration, this could be the perfect opportunity to grow your career.

Interested applicants should submit:

  • A detailed CV
  • Relevant qualifications and certifications
  • Supporting documentation highlighting customer service or healthcare experience

Applications should be submitted through the official recruitment platform or company careers portal before the 20 March 2026 closing date.

APPLY HERE

Explore More Opportunities

Discover more career opportunities across South Africa:

These resources feature high-demand jobs, professional careers, and technology opportunities across South Africa.

Connect With Us

Stay updated with the latest job vacancies, internships, and career opportunities in South Africa:

 

Be the first to comment

Leave a Reply

Your email address will not be published.


*