Location: Randburg, Gauteng, South Africa
Job Type: Permanent
Closing Date: 30 March 2026
Reference Number: Not Specified
About Motus Corporation
Motus Corporation is a leading automotive group in South Africa, offering innovative mobility solutions across retail, fleet, and aftermarket services. Through its trusted brands, including Toyota and Hino, Motus delivers exceptional service, quality, and customer satisfaction nationwide.
A career at Motus provides opportunities in automotive administration, service management, and dealership operations, offering growth and development within a professional environment.
Position Overview
The Administrator: Dealer Warranty at Motus Toyota Strydom Park is responsible for ensuring warranty claims are accurately processed and submitted in line with company policy and Toyota procedures.
This role requires strong attention to detail, excellent administrative skills, and familiarity with warranty processes. Ideal candidates are looking for administrative roles in the automotive sector and want to contribute to smooth dealership operations.
Key Responsibilities
- Obtain accurate information on warranty claims regarding customer complaints and defects
- Collect all relevant documentation for claims processing
- Capture warranty claims on the E-Toyota system
- Ensure claim tags are attached to parts and forwarded to Toyota SA in a timely manner
- Monitor suspense files daily and control claims status
- Maintain a claims register and track payments
- Assess vehicle eligibility for warranty work
- Ensure all warranty parts are tagged and stored correctly by technicians
- Submit warranty claims in line with distributor guidelines
- Attend all warranty training courses provided by the distributor
- Stay up to date with Toyota Warranty Policies, Bulletins, and Special Service Campaigns
- Follow up on service campaigns as instructed by the distributor
- Assist with additional reasonable duties as required
Minimum Requirements
- Grade 12 / Matric
- Computer literate (essential)
- Clear criminal record
- Knowledge of warranty procedures
- Excellent verbal communication skills
- Attention to detail
- Motor industry experience (advantageous)
Core Competencies
- Strong administrative and organizational skills
- Ability to manage multiple tasks accurately
- Detail-oriented with high levels of accuracy
- Professional and reliable work ethic
- Effective communication and interpersonal skills
- Ability to work independently and as part of a team
Why Join Motus Corporation?
- Work with trusted automotive brands like Toyota and Hino
- Gain valuable experience in automotive administration and dealership operations
- Opportunities for career growth within a leading automotive group
- Develop expertise in warranty processes and customer service within a professional environment
POPIA Compliance
By applying for this position, you consent to the processing of your personal information in accordance with the Protection of Personal Information Act (POPIA). Your data will be used strictly for recruitment purposes.
How to Apply
Apply via the official Motus Corporation careers portal before the closing date:
👉 Apply Here for Administrator: Dealer Warranty Job
(Ensure your CV highlights any motor industry or administrative experience.)
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