Clinic Receptionist

Clinic Receptionist Opportunity at Dis-Chem Pharmacies – Bayside Mall

Job Title:
Clinic Receptionist – Bayside Mall

Company:
Dis-Chem Pharmacies Limited

Location:
Cape Town, Western Cape

Closing Date:
06 August 2024

Job Details:

Experience Level:
Entry Level

Industry:
Retail

Job Function:
Customer Service

Description:
Dis-Chem Pharmacies seeks a dedicated Clinic Receptionist for their Bayside Mall location in Table View. This role involves attending to patients both in person and over the phone, coordinating appointments, and managing documentation to ensure smooth clinic operations and high-quality patient care.

Requirements:

Essential:
– Grade 12 / Matric

Job Responsibilities:
– Register patients following established protocols.
– Assist patients with medical forms, including insurance details.
– Maintain clinic equipment, stationery, and medication inventory.
– Inform patients about clinic procedures and manage their records.
– Open new patient files and ensure accuracy of patient information.
– Process medical aid payments and schedule appointments efficiently.
– Obtain medical reports as needed.
– Maintain a clean and confidential reception area.
– Answer incoming calls promptly using proper telephone etiquette.
– Provide accurate information to callers and take precise messages.
– Transfer calls to the appropriate personnel and assist walk-in guests.
– Provide area codes, work telephone numbers, and other relevant information.
– Respond to emergencies and assist patients with medical aid authorizations.
– Follow up with patients on requested feedback.

Competencies:

**Essential:**
– Ability to work under pressure
– Deadline-driven
– Strong communication skills

**Special Conditions:**
– South African citizenship
– Dedicated workstation; sit at desk most of the day
– Clear criminal and credit record (MIE)
– Driver’s license and/or reliable transport

**Remuneration and Benefits:**
– Competitive salary
– Medical aid
– Provident fund
– Staff account benefits

**Application Notice:**
Only successful applicants will be contacted. If you haven’t been contacted within two weeks of the closing date, please consider your application unsuccessful.

**Equal Opportunity Employer:**
Dis-Chem Pharmacies is committed to equal employment opportunities and considers the Employment Equity Plan and Targets during the recruitment process. We support the recruitment of people with disabilities.

Enhance your career with Dis-Chem Pharmacies – Apply now!

 

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