Store Manager Job Opportunity at Pedros – Workshop, Durban

May 11, 2026 admin Pedros jobs 0

Location: Durban
Job Type: Permanent
Experience Level: Mid-Senior (Management)
Industry: Restaurants
Posted Date: 11 May 2026
Closing Date: 29 May 2026

Looking for restaurant management jobs in KwaZulu-Natal? Pedros is hiring a Store Manager – Workshop in Durban. This is a strong leadership opportunity for experienced restaurant professionals who can manage operations, staff, and customer service in a fast-paced food environment.

If you have solid restaurant management experience and enjoy driving performance, profitability, and team development, this role is designed for you.

About Pedros

Pedros is one of South Africa’s fastest-growing flame-grilled chicken restaurant brands. Known for quality food, strong operational systems, and rapid expansion, Pedros offers leadership roles that drive real business impact in the food and beverage industry.

Store Manager Job Overview

The Store Manager is responsible for overseeing the full operation of the restaurant/take-away, ensuring that sales, service, and quality standards are consistently met.

This role requires strong leadership, operational control, and the ability to manage both staff performance and customer satisfaction.

Key Responsibilities

As a Store Manager at Pedros, your duties will include:

  • Overseeing overall restaurant/take-away operations
  • Ensuring food quality and Pedros Standard Operating Procedures are maintained
  • Managing stock control, purchasing, and ordering processes
  • Handling customer complaints and maintaining service standards
  • Driving sales, profitability, and GP% targets
  • Motivating and managing staff performance
  • Creating work rosters and managing staff discipline
  • Ensuring compliance with health and safety regulations
  • Conducting daily opening and closing procedures
  • Implementing marketing and promotional activities
  • Managing customer service and complaint resolution processes
  • Leading recruitment, training, and staff development
  • Conducting performance evaluations
  • Running structured staff meetings to improve operations

Minimum Requirements

To qualify for this management role, candidates should have:

  • At least 3 years of restaurant or fast-food management experience
  • Strong leadership and people management skills
  • Good organisational and planning abilities
  • Strong customer service and communication skills
  • Problem-solving ability
  • Micros system experience (advantageous)
  • Ability to work under pressure and meet targets

Core Competencies

Pedros is looking for a leader who demonstrates:

  • Strong management capability
  • Operational control
  • Financial awareness (sales and GP%)
  • Team leadership and motivation
  • Customer service excellence
  • Discipline and structure
  • Strategic thinking
  • Problem-solving skills

Why Work for Pedros?

Benefits of joining Pedros include:

  • Leadership-level permanent employment
  • Opportunity to manage a high-performance restaurant
  • Career growth within a rapidly expanding brand
  • Strong operational systems and support structure
  • Opportunity to influence business success directly

POPIA Compliance

By applying, you consent to Pedros processing your personal information for recruitment purposes in accordance with the Protection of Personal Information Act (POPIA).

How to Apply

Apply through the official Pedros careers portal:

Apply for the Store Manager Position at Pedros Durban

APPLY HERE

Prepare the following documents:

  • Updated CV
  • Certified copy of ID
  • Proof of restaurant management experience
  • Contactable references

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