Location: Cape Town, Western Cape, South Africa
Job Type: Permanent
Closing Date: 11 April 2026
Reference Number: Not specified
About the Company
homechoice is a leading South African homeware retailer with over 40 years of experience helping customers create beautiful homes. Known for offering innovative, high-quality products at affordable prices, the company has built a strong reputation in the retail industry.
With a focus on customer satisfaction, digital innovation, and operational excellence, homechoice continues to expand its footprint and is now looking for a highly skilled Senior Fraud Analyst to lead its fraud risk management function.
Position Overview
This Senior Fraud Analyst job in Cape Town is a strategic leadership role responsible for managing the full fraud lifecycle — including fraud prevention, detection, investigation, and recovery.
The successful candidate will oversee fraud strategy, analytics, technology, and governance while ensuring minimal financial loss and seamless customer experience. This is a high-impact opportunity for professionals experienced in fraud risk analytics, data science, and financial crime prevention.
Key Responsibilities
Strategic Leadership
- Develop and execute a data-driven fraud risk strategy
- Align fraud initiatives with business goals and regulatory requirements
- Lead the Fraud Risk Committee and present insights to executive leadership
- Stay ahead of emerging fraud trends, threats, and attack methods
Fraud Detection & Prevention
- Design and implement real-time fraud detection systems
- Use machine learning models, rule-based engines, and behavioral analytics
- Integrate fraud controls across all customer touchpoints
- Manage fraud losses, recovery strategies, and chargebacks
Advanced Analytics & AI/ML
- Collaborate with data science teams to build predictive fraud models
- Use alternative data sources to improve fraud detection accuracy
- Ensure model governance, monitoring, and explainability (XAI)
- Reduce false positives and bias in fraud detection systems
Cross-Functional Collaboration
- Work with Product, Engineering, Compliance, Legal, and CX teams
- Embed fraud prevention into system and product design
- Manage relationships with fraud solution vendors
Team Leadership & Development
- Lead and mentor fraud analysts, data scientists, and investigators
- Build a high-performing, innovative fraud strategy team
- Manage budgets and evaluate ROI on fraud technologies
Minimum Requirements
Qualifications
- Bachelor’s Degree in Statistics, Mathematics, or a related field
- Honours Degree (advantageous)
Experience & Skills
- Minimum 10+ years’ experience in fraud risk analytics
- Proven success in reducing fraud losses by 30% or more
- Strong expertise in:
- SQL
- SAS
- Python
- R
- Experience with fraud detection platforms and big data tools
- Strong presentation and stakeholder management skills
- Knowledge of credit risk controls and early warning indicators
- Experience in Collections & Recoveries (advantageous)
Core Competencies
- Strategic thinking and analytical problem-solving
- Strong leadership and team development skills
- Excellent communication and influencing abilities
- High attention to detail with a results-driven mindset
- Ability to manage complex fraud environments
Why Join This Opportunity?
- Work with a leading retail brand in South Africa
- Drive innovation in fraud prevention and data analytics
- Lead a high-impact function at executive level
- Competitive salary and career growth opportunities
- Be part of a company that values innovation, collaboration, and accountability
POPIA Compliance
By applying for this position, you consent to the processing of your personal information in accordance with the Protection of Personal Information Act (POPIA).
How to Apply
To apply for this Senior Fraud Analyst job in Cape Town, visit the official careers page of homechoice and submit your application before the closing date: 11 April 2026.
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