Location: Brakpan (Mall@Carnival)
Job Type: Permanent (24hr Flexi Role)
Closing Date: 31 May 2026
Industry: Retail / Homeware
Department: Sales / Customer Service
homechoice is hiring a 24hr Flexi Sales Associate for its Mall@Carnival showroom in Brakpan. This entry-level sales role is ideal for energetic, customer-focused individuals who enjoy working in a fast-paced retail environment and are passionate about sales and customer service.
About homechoice
homechoice is one of South Africa’s leading homeware retailers, offering affordable, quality products that help customers create stylish and comfortable homes.
About the Sales Associate Role
The Sales Associate is responsible for converting showroom visitors into customers through effective product demonstrations, customer engagement, and accurate order processing.
You will play a key frontline role in delivering excellent customer experiences while supporting the store team in achieving sales targets.
Key Responsibilities
Sales Execution & Customer Conversion
- Engage customers on the showroom floor
- Understand customer needs and recommend suitable products
- Demonstrate product features, pricing, and benefits
- Achieve individual sales and conversion targets
- Support account openings and order processing
Customer Service
- Deliver a professional and positive customer experience
- Guide customers through product selection and purchase journey
- Handle basic queries and escalate complex issues when needed
- Build trust through honest and accurate communication
Product Knowledge
- Maintain strong knowledge of products and promotions
- Ensure accurate pricing and quoting from official catalogues
- Stay updated on new products and campaigns
Administration & Order Processing
- Capture orders, payments, refunds, and customer details accurately
- Ensure all documentation is complete and compliant
- Maintain accurate system records for reporting purposes
Stock & Store Standards
- Assist with stock handling and replenishment
- Maintain clean, organised, and visually appealing showroom
- Ensure proper handling of stock to prevent damage
- Report stock issues or discrepancies
Compliance & Risk Control
- Follow all company policies and procedures
- Adhere to cash handling and payment processes
- Participate in training and development sessions
- Escalate risks or compliance issues appropriately
Teamwork & Support
- Work collaboratively with store team members
- Support promotions, campaigns, and in-store activations
- Be flexible to work shifts, weekends, and public holidays
Minimum Requirements
- Grade 12 / Matric (required)
- At least 1 year retail or sales experience
- Customer-facing experience in a target-driven environment
- Availability to work shifts, weekends, and public holidays
- Homeware retail experience (advantageous)
- Clear credit and criminal record
Key Competencies
- Strong customer service mindset
- Confident communication and persuasion skills
- Attention to detail and accuracy
- Ability to work under pressure
- Team-oriented and adaptable attitude
- High energy and resilience
Salary and Benefits
Salary is market-related and based on experience and performance capability.
Why Apply for This Role?
- Entry into a leading South African retail brand
- Strong sales and customer service experience
- Opportunity to build a retail career path
- Fast-paced and energetic working environment
- Performance-based growth opportunities
Career Growth Opportunities
This role can lead to:
- Senior Sales Associate
- Sales Supervisor
- Showroom Manager
- Retail Store Manager
- Regional Sales Manager
How to Apply
Apply via official homechoice recruitment channels or visit:
homechoice Careers
OR APPLY HERE
Explore More Opportunities
- Retail Jobs South Africa
- Sales Jobs Gauteng
- Customer Service Careers South Africa
- Entry-Level Jobs South Africa
POPIA Compliance
By applying, you consent to the processing of your personal information in accordance with South Africa’s Protection of Personal Information Act (POPIA).
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