Beauty Advisor

Beauty Advisor – Clicks Table Bay Mall
Reference: click_019275
Location: Cape Town
Position Type: Permanent
Industry: Wholesale & Retail Trade
EE Position: Yes
Remuneration: Market related
Application Deadline: 18 February 2025

About Clicks Group

Clicks Group is dedicated to being the customer’s first choice health and beauty retailer. We provide quality products and services, aiming to enhance every customer’s experience in-store.

Job Purpose

We are looking for a Beauty Advisor to join our team at Clicks Table Bay Mall. The role involves delivering professional and knowledgeable advice on beauty and skincare products, driving sales, and maintaining excellent standards within the beauty department.

Key Responsibilities

• Customer Consultation: Advise customers on beauty and skincare products, offering tailored recommendations to meet their needs.
• Sales Target Achievement: Maximise beauty department sales through promotion, cross-selling, and up-selling to meet monthly targets.
• Product Knowledge: Stay up-to-date on product ranges, trends, promotions, and events to ensure accurate information is provided to customers.
• Stock Management: Efficiently manage stock, minimise shrinkage, and maintain high standards of housekeeping and administrative tasks.
• Visual Merchandising: Ensure beauty department presentation and promotional standards are maintained.
• Customer Service: Provide exceptional service by being visible, approachable, and acting as a brand ambassador.
• Clubcard Promotion: Promote the Clicks clubcard, encourage sign-ups, and achieve participation targets.
• Brand Loyalty: Increase customer loyalty by promoting private label and exclusive products.

Minimum Requirements

• Education:
  • Essential: Grade 12
  • Desirable: Relevant Beauty/Skincare qualification
• Experience:
  • Desirable: Experience in beauty/skincare, retail, FMCG, sales, or marketing
• Skills & Knowledge:
  • Knowledge of beauty and skincare products
  • Understanding of retail/FMCG principles, including merchandising and promotions
  • Strong customer service and communication skills
  • Results-driven with a customer-focused approach
  • Confidence in engaging with customers

Competencies

• Persuading and Influencing
• Relating and Networking
• Delivering Results and Meeting Customer Expectations
• Commercial Thinking
• Following Instructions and Procedures
• Working with People
• Planning and Organising
• Coping with Pressure

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Apply now to be a part of the Clicks team and make a positive impact on our beauty department’s success!

apply here