INTERN: FIELD ICT TECHNICIANS X50 – HEAD OFFICE & PROVINCIAL OFFICES (REF NO: HR/P20K/FIT/HO AND PROVINCIAL REF NOS.)

November 23, 2025 admin GOVERNMENT JOBS 0

Stipend: R7 860.50 per month
Duration: 24 Months
Locations: Head Office, Pretoria and Provincial Offices (Gauteng, KwaZulu-Natal, Eastern Cape, Western Cape, Limpopo, Mpumalanga, North-West, Free State, Northern Cape)
Department: Department of Employment and Labour
Position Type: Graduate Internship – ICT Technical Support

High-Demand ICT Graduate Internship Opportunities in South Africa

The Department of Employment and Labour is offering a 24-month graduate internship programme for aspiring ICT professionals across South Africa. This programme targets unemployed graduates and provides practical, hands-on experience in ICT technical support, desktop services, and network management.

These positions offer:

  • Structured workplace exposure in ICT operations

  • Practical experience in troubleshooting and technical support

  • A monthly stipend while gaining valuable professional skills

  • Opportunities to develop a strong foundation for future careers in IT and network administration

Graduates in Information Technology, Information Systems, Computer Science, or Computer Engineering can gain insight into government ICT systems, end-user support, and service management processes.

Minimum Requirements – Who Can Apply

Educational Qualification

Applicants must hold one of the following:

  • Three-year National Diploma (NQF6) or

  • Undergraduate Degree (NQF7) in:

    • Information Technology

    • Information Systems

    • Computer Engineering

    • Computer Science

Additional Requirements

  • Applicants must be unemployed graduates

  • Must not have previously participated in an internship programme

  • Must be South African citizens

This ensures that recent graduates are given opportunity to gain entry-level ICT experience, enhancing employability in both public and private sectors.

Role Purpose – Supporting ICT Operations Across Multiple Locations

The Field ICT Technician Intern is responsible for assisting in the provision of desktop, technical, printer, and network support to end-users. This internship exposes graduates to:

  • Desktop and hardware support

  • IT Service Management (ITSM) operations

  • Local Area Network (LAN) support and troubleshooting

  • Device install, move, add, change, and decommission (IMACD) procedures

This hands-on role ensures that interns develop real-world ICT skills while supporting efficient service delivery in government offices nationwide.

Key Duties and Responsibilities

Interns will be expected to perform a variety of technical and administrative tasks, including:

1. End-User Desktop and Printer Support

  • Assist in troubleshooting desktop hardware and software issues

  • Provide printer and peripheral support to end-users

  • Resolve or escalate incidents according to ICT service procedures

2. IT Service Management (ITSM) Support

  • Accept, update, resolve, or reassign incident and task calls on ITSM

  • Conduct call management, tracking, and documentation

  • Ensure accurate logging of all user requests and resolutions

3. Network Support – Local Area Network (LAN)

  • Assist with network connectivity troubleshooting

  • Support the configuration of devices on LAN infrastructure

  • Provide guidance and support for network-related incidents

4. Device Installation, Movement, and Decommissioning (IMACD)

  • Assist in installing, moving, adding, changing, and decommissioning devices

  • Support end-user access provisioning

  • Ensure equipment is operational and compliant with departmental standards

5. Desktop Application Installation and Troubleshooting

  • Install and configure software applications

  • Assist users with application-related issues

  • Ensure desktop systems are updated and compliant with IT policies

6. Documentation and Reporting

  • Maintain logs of all incidents and resolutions

  • Update internal reports on ICT support performance

  • Assist in identifying recurring technical issues for escalation

This role provides interns with comprehensive exposure to ICT operations, preparing them for professional IT roles.

Why This Internship Offers Excellent Career Opportunities

Professional Skills Development

Interns gain practical skills in:

  • Desktop and network troubleshooting

  • IT Service Management (ITSM) processes

  • Technical support and hardware maintenance

  • User account management and service delivery

  • Documentation and reporting for ICT operations

Government Internship Benefits

  • Monthly stipend of R7 860.50

  • Hands-on mentorship from experienced ICT staff

  • Exposure to ICT systems across multiple government offices

  • Structured professional development and career readiness

Career Progression

Completing this internship opens doors to permanent roles, including:

  • ICT Support Technician

  • Network Administrator

  • Desktop Support Officer

  • Technical Support Specialist

  • IT Service Desk Agent

This programme provides a strong foundation for a long-term career in government ICT or the private IT sector.

Employment Equity Consideration

The Department of Employment and Labour is committed to fair and inclusive hiring practices. Priority may be given to:

  • Youth from previously disadvantaged backgrounds

  • Persons living with disabilities

  • Women and underrepresented groups

All applications are considered in accordance with the Department’s Employment Equity Plan.

How to Apply – Full Submission Guidelines

Applicants must submit:

  • A fully completed new Z83 application form

  • A detailed Curriculum Vitae (CV)

Supporting documents (certificates, ID) are not required at application stage. Shortlisted candidates may be requested to submit certified copies for verification before assessment.

Online Application Link

Applications should be submitted via the SA Youth portal:

Apply for Field ICT Technician Internship – Project 20K

Search for the relevant Ref No. depending on your preferred location:

  • Pretoria Head Office – HR/P20K/FIT/HO

  • Gauteng – HR/P20K/FITGP

  • KwaZulu-Natal – HR/P20K/FIT/KZN

  • Eastern Cape – HR/P20K/FIT/EC

  • Western Cape – HR/P20K/FIT/WC

  • Limpopo – HR/P20K/FIT/LP

  • Mpumalanga – HR/P20K/FIT/MP

  • North-West – HR/P20K/FIT/NW

  • Free State – HR/P20K/FIT/FS

  • Northern Cape – HR/P20K/FIT/NC

Enquiries

For more information, contact:

SA Youth Contact Centre
Tel: 0800 727272

Explore More Government ICT Internship Opportunities

Be the first to comment

Leave a Reply

Your email address will not be published.


*