Reference: HRP20KRIT/HO
Monthly Stipend: R7 860.50
Location: Head Office – Pretoria

This is one of the available internship placements within the programme, offering exposure in Information Technology Service Management and remote support environments.

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Minimum Requirements – ICT Internship Applicants

Applicants should hold:

• A National Diploma (NQF 6) or
• An Undergraduate Degree (NQF 7)

in:

• Information Technology, or
• Related technical computing fields.

Additional certifications such as:

• CompTIA A+
• CompTIA N+

will be considered an advantage and may improve placement competitiveness.

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Key Responsibilities – ICT Intern

The successful ICT interns will assist with:

• Providing remote and telephonic IT support to users,
• Installing and troubleshooting desktop applications,
• Assisting users with account creation, login issues, and access support,
• Monitoring, updating, and escalating calls on the IT Service Management System (ITSM),
• Following service desk protocols and documenting troubleshooting steps.

These duties provide practical exposure to real-world IT service environments, which significantly improve long-term employability.

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Contact for Enquiries

For assistance regarding applications:

SA Youth Contact Centre:
0800 727272

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