Cherry Assistant is hiring an EHR Operations & Social Media Assistant for a private practice company in the mental health and neuropsychiatry industry. This is a part-time remote role of about 20 hours a week for a US-based company. You will need at least 2 years of administrative, virtual assistant or operations experience, plus experience with SimplePractice or a similar healthcare EHR platform and with managing business social media accounts. The advert states pay of approximately R7,100 – R9,200 (~$430 – $560) per month, depending on experience and skill level. No closing date is stated in the advert, so apply as soon as you can.

Job Overview

Detail	Information
Job Title	EHR Operations & Social Media Assistant (Part-Time)
Company	Cherry Assistant (hiring for a private practice company in the mental health and neuropsychiatry industry)
Reference Number	Not stated in the advert
Department / Division	Not stated (healthcare administration, patient communications and social media duties)
Location	Remote. Region listed as the Americas (North, Central and South America)
Employment Type	Part-time, approximately 20 hours per week
Work Arrangement	Fully remote, for a US-based company
Salary	Approximately R7,100 – R9,200 (~$430 – $560) per month, depending on experience and skill level
Experience	2+ years of administrative, virtual assistant or operations experience
Minimum Qualification	No formal qualification stated. Experience requirements apply
Closing Date	[Insert closing date]
Enquiries	Not stated in the advert

About the Company

Cherry Assistant is the company listing this vacancy. The role itself is for a US-based private practice company in the mental health and neuropsychiatry industry. The advert does not name this client company. It describes the work as helping a solo-practice provider take tasks off their plate, and it promises a long-term opportunity with consistent hours and the potential to grow alongside the practice.

About the Role

The EHR Operations & Social Media Assistant looks after the day-to-day administration of the practice and its online presence. You will manage patient intake, scheduling, forms, reminders and document uploads in SimplePractice, handle patient communications through GoHighLevel, and run the practice’s Instagram, Facebook and LinkedIn accounts. The ideal candidate is tech-savvy, proactive, adaptable and resourceful, and comfortable working in a fast-paced environment where tasks change from day to day. Familiarity with SimplePractice or similar EHR platforms is expected, and a willingness to learn GoHighLevel is essential.

Key Duties and Responsibilities

EHR and Administration

• Manage day-to-day administrative tasks in SimplePractice, including patient intake, scheduling, forms, appointment reminders and document uploads.
• Help streamline existing workflows and identify opportunities to improve administrative processes.
• Document processes, develop SOPs and take ownership of additional administrative tasks as they arise.

Patient Communications

• Manage patient communications through GoHighLevel, including individual SMS and email messages, templates, links, attachments and contact management.
• Draft professional and empathetic patient-facing responses via email, text and social media.

Social Media and Marketing Coordination

• Manage social media accounts across Instagram, Facebook and LinkedIn, including post creation, scheduling, cross-posting and engagement.
• Coordinate with external marketing contractors to maintain existing funnels and communication processes.

Requirements and Qualifications

Required Qualifications

• 2+ years of administrative, virtual assistant or operations experience.
• Experience with SimplePractice or a similar healthcare EHR platform.
• Experience managing business social media accounts, particularly Instagram, Facebook and LinkedIn.
• Excellent written and spoken English, with a clear, neutral accent suitable for communicating with US-based patients.
• Strong organisational skills, attention to detail, and a proactive, problem-solving approach.

Preferred Qualifications (Added Advantage)

• Direct, recent experience using SimplePractice.
• Previous experience in mental health, neuropsychiatry or behavioural healthcare.
• Familiarity with GoHighLevel, particularly its communication features, templates, contact management and workflows.
• Experience with CRM platforms, email and SMS automation, and patient communication systems.
• Knowledge of HIPAA and best practices for handling confidential patient information.
• Experience developing SOPs and improving administrative workflows.

Required Skills and Tools

• SimplePractice or similar EHR platforms.
• GoHighLevel (experience is beneficial, but willingness and ability to learn quickly are essential).
• Google Workspace (Docs, Sheets, Drive).
• Instagram, Facebook and LinkedIn.
• General familiarity with CRM systems, email and SMS communications, and social media scheduling tools.

System Requirements

• Internet speed of at least 20 Mbps upload and download.
• Computer with a 2.4 GHz processor or higher.
• 8 GB of RAM or higher.
• Windows 10 or newer, or Mac OS X 10.10 or newer.
• HD 720p webcam.
• Headset with a microphone.

Schedule and Pay

• Part-time position of approximately 20 hours per week, with at least 4 hours of overlap between 9:00 AM and 5:00 PM US Central Time, Monday to Friday.
• Fully remote job for a US-based company.
• Pay is approximately R7,100 – R9,200 (~$430 – $560) per month, depending on experience and skill level.
• Long-term opportunity with consistent hours and the potential to grow alongside the practice.

Benefits

• Competitive pay rates.
• The company provides a US phone number and business email address.
• Flexibility of working remotely, from home or any location of your choice.
• No commuting time and a better work-life balance.
• Consistent work with the same client, fostering a long-term professional relationship.
• Opportunities for career advancement, dependent on the client.
• Stable work hours and consistent monthly pay.
• A supportive and inclusive work environment that values diversity and individual growth.
• Opportunity to develop new technical skills through structured onboarding and on-the-job training, including GoHighLevel.

Remote Work & Employment Disclosures

• Employment arrangement: The advert does not say whether you will be engaged as an employee or an independent contractor. Confirm this, and what it means for tax, leave and benefits, with the employer before accepting any offer.
• Time zone and working hours: The role is about 20 hours a week, with at least 4 hours of overlap between 9:00 AM and 5:00 PM US Central Time, Monday to Friday. The advert does not give exact shift times. Work out what this window means in your own time zone and make sure you can commit to it.
• Region eligibility: The advert lists the region as the Americas (North, Central and South America), yet the pay is stated in rand (R7,100 – R9,200 per month, about $430 – $560). The benefits also mention working from home or any location of your choice. All of this is kept as written. Confirm eligibility with the employer before you apply.
• Equipment: You are expected to have your own computer, a stable internet connection, a webcam and a headset that meet the system requirements above. The company provides a US phone number and business email address.
• Patient information: The role involves confidential patient information, and the advert lists knowledge of HIPAA as a preferred qualification.

Who the Employer Is Looking For

The employer wants a tech-savvy, proactive and resourceful person who enjoys variety in their work and likes helping a business run more efficiently. You should be able to figure things out independently, write warm and professional messages to patients, and keep systems and records organised. Experience in mental health or behavioural healthcare, SimplePractice, GoHighLevel and HIPAA-aware communication will help you stand out.

Career Growth Path

EHR Operations & Social Media Assistant → Senior Virtual Assistant → Practice Administrator → Operations Coordinator → Practice Operations Manager → Healthcare Operations Manager

The EHR, CRM, workflow-building and communication skills you develop in this role transfer well into healthcare administration, digital marketing and operations management.

Frequently Asked Questions

What does an EHR Operations & Social Media Assistant do in this role?

You will handle administration in SimplePractice, message patients through GoHighLevel, and manage the practice’s Instagram, Facebook and LinkedIn accounts. You will also draft patient-facing responses, work with external marketing contractors, and document processes and SOPs.

How much does this job pay?

The advert states approximately R7,100 – R9,200 (~$430 – $560) per month, depending on experience and skill level. It does not mention bonuses or other cash incentives.

Is this a remote job?

Yes. The advert describes it as a fully remote, part-time job for a US-based company. You will need equipment that meets the listed system requirements.

What working hours apply?

The role is approximately 20 hours per week, with at least 4 hours of overlap between 9:00 AM and 5:00 PM US Central Time, Monday to Friday. The advert does not state exact start and end times. Check what the window means in your own time zone before you apply.

How much experience do I need?

You need at least 2 years of administrative, virtual assistant or operations experience. You also need experience with SimplePractice or a similar healthcare EHR platform, and with managing business social media accounts.

Do I need to know GoHighLevel already?

No. Experience with GoHighLevel is beneficial, but the advert states that willingness and ability to learn quickly are essential. The benefits mention structured onboarding and on-the-job training, including GoHighLevel.

Can I apply from South Africa?

The advert lists the region as the Americas (North, Central and South America), but states pay in rand. The advert does not clarify this, so confirm your eligibility with the employer before applying.

Is the employee or contractor status stated?

No. The advert does not say whether the role is an employee or independent contractor position. Ask the employer to confirm this before you accept an offer.

What is the closing date?

The advert does not state a closing date. Apply as soon as possible, as remote roles can fill quickly.

How to Apply

1. Confirm that you meet the 2+ years of experience requirement and have experience with SimplePractice or a similar EHR platform.
2. Check that your computer, internet connection, webcam and headset meet the system requirements, and that you can cover at least 4 hours of overlap with US Central Time business hours.
3. Update your CV to highlight your administrative, EHR and social media experience, and any mental health, GoHighLevel or HIPAA background.
4. Ask the employer to confirm your eligibility and employment arrangement if you are applying from South Africa.
5. Submit your application using the link below.

Application link: Apply for this position

The advert does not include any further application notices, and it does not state a reference number or contact details.

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