Cashbuild
Etwatwa, Gauteng
External Application
Job Overview
Cashbuild is seeking a General Assistant to support store operations through excellent customer service, stock merchandising, housekeeping, and maintaining safe store standards. The role ensures customers have a positive shopping experience and that the store remains well organised and compliant.
Key Responsibilities
Customer Service
- Assist and advise customers on correct products
- Support customers with queries and product information
- Resolve customer complaints where possible or escalate appropriately
Merchandising Standards
- Ensure bulk stock is safely and correctly merchandised
- Maintain planogram compliance across assigned areas
- Keep shelves stocked and well presented at all times
Housekeeping
- Maintain a clean, safe, and obstacle-free work area
- Ensure stock is promptly placed after delivery or handling
- Maintain correct shelf pricing and labelling
- Complete daily cleanliness and checklist duties (including canteen and restroom schedules)
Safety and Compliance
- Ensure adherence to OHSA safety standards at all times
- Maintain safe merchandising of racking and bulk stock areas
- Report any safety risks or incidents to the Store Manager
- Use protective equipment where required
Stock Loss Control
- Report damaged or incorrect stock to the Store Manager
- Assist in preventing stock loss through careful handling and awareness
Requirements
- Minimum Grade 10 / NQF Level 3 with 1 year retail experience OR
- Grade 12 with no experience required
- Valid South African ID or work permit
- Basic numeracy skills
- Ability to communicate in English and local language
- Willingness to work shifts, weekends, and public holidays
- Ability to work under pressure
Key Competencies
- Strong customer service orientation
- Attention to detail and accuracy
- Ability to follow instructions and procedures
- Good communication skills
- Reliability and punctuality
- Teamwork and cooperation
- Commitment to workplace safety
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