Store Supervisor (Oudtshoorn) Job Opportunity at homechoice – Oudtshoorn, Western Cape

Location: Oudtshoorn
Job Type: Permanent
Industry: Retail / Homeware
Department: Store Operations / Showroom Support

homechoice is seeking an experienced Store Supervisor for its Oudtshoorn showroom. This role supports the Showroom Manager in ensuring smooth daily operations, strong compliance, and consistent sales performance within a fast-paced retail environment.


About homechoice

homechoice is one of South Africa’s leading homeware retailers, helping customers create affordable and stylish homes through a wide range of quality products.


About the Store Supervisor Role

The Store Supervisor plays a critical operational role, ensuring that showroom activities run efficiently, stock and cash processes are controlled, and staff follow company policies and procedures.

You will act as the link between frontline staff and the Showroom Manager, ensuring daily execution standards are maintained.


Key Responsibilities

Sales Support & Store Productivity

  • Support the Showroom Manager in achieving sales targets
  • Ensure daily sales activities are properly executed
  • Monitor staff performance and floor engagement
  • Assist with promotions, campaigns, and product updates

Operational Execution

  • Ensure compliance with SOPs and internal policies
  • Monitor administrative and operational processes
  • Identify risks and escalate issues to management
  • Support corrective action implementation

Stock Management

  • Oversee stock receiving, storage, and movement
  • Assist with cycle counts and full stock takes
  • Monitor stock variances, damages, and losses
  • Maintain organised and compliant stockrooms

Cash Handling & Risk Control

  • Ensure accurate cash handling and reconciliation
  • Monitor POS and banking processes
  • Investigate cash discrepancies and variances
  • Support fraud and risk prevention measures

Staff Supervision & Training

  • Supervise daily showroom staff activities
  • Support onboarding and induction processes
  • Reinforce training on systems and procedures
  • Provide on-the-job coaching and guidance

Reporting & Administration

  • Compile operational and compliance reports
  • Maintain accurate records for audits
  • Escalate operational issues and risks
  • Support management decision-making with data

Health & Safety Compliance

  • Ensure workplace safety standards are followed
  • Identify and report hazards or risks
  • Promote a safe and compliant work environment

Minimum Requirements

  • Grade 12 / Matric / NQF Level 4 (required)
  • Minimum 5 years retail experience
  • At least 3 years retail operations or administration experience
  • Strong understanding of stock and cash control processes
  • Computer literacy and experience with retail systems
  • Clear credit and criminal record

Key Competencies

  • Strong attention to detail
  • Compliance and process-driven mindset
  • Strong organisational skills
  • Ability to supervise and support teams
  • Confident communication and escalation ability
  • Ability to work under pressure in a fast-paced environment
  • Strong integrity and accountability

Salary and Benefits

Salary is market-related and based on experience in retail operations and supervision.


Why Apply for This Role?

  • Key supervisory role in a leading retail brand
  • Strong operational and compliance exposure
  • Opportunity to develop leadership skills
  • Hands-on retail environment with career growth potential
  • Stable permanent position in Oudtshoorn

Career Growth Opportunities

This role can lead to:

  • Assistant Showroom Manager
  • Showroom Manager
  • Retail Operations Manager
  • Area Manager
  • Regional Manager

How to Apply

Apply through official homechoice recruitment channels or visit:
homechoice Careers

OR APPLY HERE


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By applying, you consent to the processing of your personal information in accordance with the Protection of Personal Information Act (POPIA).


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