Team Leader – High Earning Potential with Empact Group
Location
Cape Town, Western Cape
Employment Type
Contract
Posted: 24 July 2024
Closing Date: 07 August 2024
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Job Details
Division
Supercare by Empact Group
Minimum Experience
Associate
Company Primary Industry
Chemicals
Job Functional Area
Operations Management
Job Description
Supercare, a division of Empact Group, is seeking a skilled and competent Team Leader. The successful candidate will be responsible for overseeing the work of a cleaning team and ensuring that all tasks are performed to the highest standards.
Education and Experience
- Qualifications: Matric or equivalent
- Experience: A minimum of 2 years in a cleaning environment
- Competency: Fully competent in the operation of cleaning equipment and chemical usage
- Customer Service: Solid customer service experience
Knowledge, Skills, and Competencies
- Technical Skills: Organizational, numerical, and administrative skills
- Soft Skills: Ability to multitask, prioritize team tasks, and communicate at all levels
- Professionalism: Well-groomed, professional, and able to maintain confidentiality
- Flexibility: Ability to work flexible hours
- Physical Capability: Ability to perform general physical activities and knowledge of cleaning
- Leadership: Ability to lead and direct a cleaning team
Key Areas of Responsibility
- Team Management: Lead, instruct, and delegate tasks to a team of cleaners ensuring tasks are performed according to client requirements and company standards
- Equipment Maintenance: Ensure cleaning equipment is well-maintained and safe to use
- Training: Perform on-the-job training of new staff on safety, company work procedures, methodology, and operation of cleaning equipment
- Stock Management: Manage and report stock requirements
- Client Interaction: Respond to clients’ enquiries or specific requests
- Problem Solving: Resolve problems and make decisions at the team operational level
- Quality Control: Carry out cleaning spot checks and ensure client satisfaction by obtaining job card signatures
- Documentation: Ensure completed timesheets and supporting documentation are handed to the relevant manager
Additional Information
Empact Group is committed to Employment Equity in line with legislation and will give first preference to candidates as per Equity requirements.
By applying for a role within Empact Group (Proprietary) Limited, all Personal Information that you provide to the Company will be held and/or stored securely for the purpose of recruitment. Your Personal Information will be stored electronically in a database. Where appropriate, some information may be retained in hard copy. In either event, storage will be secure and audited regularly regarding the safety and security of the information in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPI”).
Please consider your application unsuccessful should you not receive communication within 2 weeks from the closing date.
Kindly note that your CV will be entered as a Talent Pool and that we may contact you for future opportunities.
Join Empact Group, a leader in the Chemicals industry, as a Team Leader in Operations Management. We are looking for candidates with expertise in cleaning equipment, chemical usage, and customer service. If you have strong organizational skills, administrative capabilities, and the ability to lead a team, we encourage you to apply. This role offers opportunities to develop leadership skills, enhance your problem-solving abilities, and work in a dynamic environment. Take the next step in your career with a company that values professionalism, flexibility, and effective communication. Apply now to be a part of our high-performing team.
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