Sales Assistant – Baby City Bellville

Position Title: Sales Assistant – Baby City Bellville
Company: Dis-Chem Pharmacies Limited
Location: Bellville, Cape Town, Western Cape
Contract Type: Permanent
Posted Date: 28 October 2024
Application Deadline: 10 November 2024

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Dis-Chem Baby City in Bellville is seeking a Sales Assistant to deliver excellent customer service and support daily retail operations. The role includes stock management, processing payments, and ensuring high standards of merchandising.

Key Responsibilities

Stock Management

• Report low stock levels, out-of-stock items, and damaged or expired products to management.
• Assist with stock counting and general stocktaking.
• Load and off-load stock as required, ensuring proper placement and organization.
• Keep displays tidy, well-stocked, and free from expired items to ensure customer satisfaction and compliance with retail standards.

Merchandising and Promotions

• Organize displays, ensure correct pricing, and support promotional activities.
• Maintain stable and attractive displays, ensuring promotions are timely and effectively set up.
• Ensure that promotional stock and signage are updated as promotions begin and conclude.

Customer Service

• Provide friendly, knowledgeable service to customers, helping with inquiries and product selection.
• Address customer compliments and complaints, escalating to management as needed.
• Build a professional rapport with customers, ensuring a positive shopping experience.

Sales and Payment Processing

• Accurately process transactions, handling all accepted forms of payment.
• Scan all outgoing items to ensure all purchases are accounted for.
• Process loyalty and partner cards during transactions.

Minimum Requirements

Essential Qualifications and Experience

• Education: Grade 12 / Matric.
• Experience: Up to six months of retail experience, with a minimum of one year in a customer service or retail role.

Preferred Qualifications

• Certification: Qualification in Retail Business Management is an asset.

Competencies and Skills

• Retail Knowledge: Familiar with retail operations and administration.
• Communication: Strong command of English, both written and verbal.
• Problem Solving: Ability to handle queries and resolve issues.
• Trustworthy: Reliable and capable of managing cash and stock responsibly.
• Time Management: Efficiently manages tasks and customer interactions.
• Computer Literacy: Basic skills in MS Word, Excel, and Outlook.

Special Conditions

• Willingness to work retail hours, including weekends and holidays.
• South African citizenship with clear credit and criminal records.

Remuneration and Benefits

• Salary: Market-related, with potential benefits in line with company policies.

Application Deadline: 10 November 2024. Only successful candidates will be contacted within two weeks after the closing date. If not contacted, consider the application unsuccessful.

Apply Now and join the Baby City Bellville team to make a difference in the customer experience!

 

apply here