Contract Manager/ Executive Housekeeper

Contract Manager/ Executive Housekeeper – Bidvest Prestige
Location: Cape Town, Western Cape
Job Type: Permanent
Posted: 11 March 2025
Closing Date: 21 March 2025

Role Purpose

To implement and manage a cleaning solution for clients, ensuring service delivery is aligned with the Service Level Agreement (SLA).

Main Outputs:

• Drive cleaning and hygiene services for clients
• Ensure service delivery as outlined in the SLA
• Implement effective HSE, Quality & Risk Management systems
• Conduct daily audits to maintain work quality and standards
• Assist with project management and provide technical support
• Identify service gaps and recommend solutions for continuous improvement
• Suggest innovative, cost-effective solutions based on best practices
• Provide monthly reports on SLA compliance
• Build strategic internal and external relationships
• Manage staff performance, provide coaching and feedback
• Handle conflicts within teams and implement corrective actions
• Prepare suitable shift rosters and manage employee leave
• Oversee training, coaching, and development of subordinate employees
• Implement work schedules for cleaners and evaluate performance

Qualifications and Skills:

• NQF Level 6: Diploma in Property Management, Project Management, Operations Management, or a related field
• Matric (Senior Certificate)
• Valid SA Driver’s License
• 3 years relevant experience in Facilities Management, CRM, Property Management, or Financial Management
• Proficient in MS Word, MS Excel, MS PowerPoint, MS Project, MS Outlook (Intermediate skill level), and PRP
• Knowledge of OHS Act, ISO 9001 Quality Management

Fundamental Competencies:

• Initiative and proactivity
• Deadline-driven and highly motivated
• Stress tolerance
• Excellent written communication
• Strong supervisory skills
• Capacity building for subordinates
• Customer-focused
• Strong negotiation and analytical skills
• Planning, scheduling, and objective setting
• Teamwork and relationship building
• Interactive reasoning
• Excellent oral communication

How to Apply

Submit your application by 21 March 2025 for the Contract Manager/Executive Housekeeper position in Cape Town.

apply here