Client Service Administrator Job Vacancy at Momentum Corporate – Centurion, Gauteng
Are you passionate about client service, detail-oriented, and eager to work in the financial services industry? Momentum Corporate, part of the Momentum Metropolitan Holdings Group, is offering a rewarding opportunity for an experienced Client Service Administrator in Centurion, Gauteng.
If you are someone who takes ownership, works well under pressure, and has a knack for efficient administration, this role could be the perfect fit for your next career move.
About Momentum Corporate and Momentum Metropolitan Holdings
Momentum Metropolitan Holdings Limited (MMH) is a leading South African-based financial services group that helps individuals and businesses achieve their financial goals and life aspirations. Through trusted brands such as Metropolitan, Momentum, and Multiply, the company delivers a full spectrum of financial solutions including savings, investments, employee benefits, and insurance.
Momentum Corporate, as part of the broader group, specialises in helping businesses care for and reward employees through group risk products, retirement funds, and administrative services. The company is known for its commitment to customer service, innovation, and professional growth.
Position Overview
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Job Title: Client Service Administrator
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Position Type: Permanent
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Role Family: Client Services
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Cluster: Momentum Corporate
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Location: Centurion, Gauteng, South Africa
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Remote Work: Some of the time (Hybrid opportunity)
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Closing Date: 11 August 2025
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Reference Number: MMH250804-4
Purpose of the Role
The Client Service Administrator plays a crucial role in delivering accurate, timely, and professional administrative support. This support ensures that the client service area operates effectively and remains compliant with Service Level Agreements (SLAs), legislative standards, and internal procedures.
This role demands a strong understanding of financial services administration, attention to detail, and the ability to work in a client-facing environment.
Minimum Requirements
To be considered for the Client Service Administrator position, candidates must meet the following qualifications and experience criteria:
Educational Qualifications
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Matric / Grade 12 (or equivalent)
Experience
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2 years’ experience in an administration role within the financial services sector
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Familiarity with MS Office Suite, especially Word and Excel
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Experience in Employee Benefits administration is highly advantageous
Key Responsibilities and Duties
As a Client Service Administrator, you will work closely with internal teams and external clients to ensure administrative excellence. Below is an overview of your main responsibilities:
Client Interaction and Administration
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Own and resolve client service requests efficiently and professionally
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Accurately capture data and maintain system records according to SLAs
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Provide relevant documents and information in line with compliance guidelines
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File and manage client-related documentation for easy access by the team
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Ensure quality control and data integrity at all times
Compliance and Process Improvement
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Adhere to compliance, regulatory, and legislative requirements
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Identify and report process inefficiencies or system issues
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Make recommendations to improve service delivery and client satisfaction
Relationship Management
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Build and maintain strong relationships with clients, stakeholders, and colleagues
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Deliver on service agreements with internal and external clients
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Ensure clear communication and expectations management
Team Contribution and Development
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Contribute to a culture of collaboration, feedback, and continuous improvement
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Participate in change management initiatives
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Take ownership of personal development by expanding industry and legislative knowledge
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Support team members and share best practices
Operational and Risk Management
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Participate in identifying cost-saving and process improvement opportunities
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Contribute to resource management and ensure responsible usage of company assets
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Assist in identifying and mitigating operational risks
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Report any discrepancies or risks in the appropriate forums
Core Competencies Required
To succeed in this role, Momentum Corporate expects the following competencies and soft skills:
1. Attention to Detail
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Ability to accurately input and review information to maintain high data quality
2. Planning and Organising
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Prioritise workload to meet deadlines and support team performance
3. Client Orientation
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Professionalism in all client interactions, with a strong customer-first approach
4. Accountability
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Takes full responsibility for personal actions and job duties
5. Teamwork
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Willingness to work collaboratively and contribute to a positive team environment
Why Join Momentum Corporate?
Choosing Momentum Corporate as your employer means becoming part of a respected and progressive financial services company. Here’s what makes this opportunity worth considering:
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Be part of a dynamic team that values innovation, integrity, and client focus
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Opportunities for hybrid working arrangements to support work-life balance
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Gain exposure to Employee Benefits and retirement fund administration
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Access to career growth opportunities, on-the-job training, and internal promotions
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Work for a Financial Services Group that is committed to Employment Equity, diversity, and inclusion
Employment Equity and Diversity Commitment
Momentum Metropolitan is an equal opportunity employer that embraces diversity in the workplace. The company’s employment equity strategy ensures that all appointments are aligned with its transformation objectives and equity goals. People with disabilities are strongly encouraged to apply.
Application Process
Interested candidates must submit their application through the official Momentum Metropolitan Careers Portal before the closing date: 11 August 2025.
Please ensure the following documents are included:
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A comprehensive CV
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Certified copy of your Matric certificate
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Proof of relevant work experience
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Any additional certifications (if applicable)
For your own security, always verify job advertisements via the Momentum Group career page:
👉 www.momentumgroupltd.co.za
Helpful Resources for Applicants
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Guide to Writing a Professional CV for Financial Services Roles
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Top Interview Questions for Client Service Administrator Jobs
Final Thoughts
This is more than just a client administration job – it’s a chance to be part of a purpose-driven organisation that strives to make a meaningful difference in the lives of individuals, families, and businesses. If you are ready to join a customer-focused, professional, and progressive work environment, don’t miss this opportunity at Momentum Corporate.
Apply today and take the next step in your financial services career!
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