Grocery Merchandiser – Kensington, Gauteng (Full-Time, Permanent)
Job Title: Grocery Merchandiser
Location: Kensington, Gauteng, South Africa
Work Schedule: 8 Hours per Day (Shift Work – Including Sundays and Public Holidays)
Contract Type: Permanent, Full-Time
Start Date: ASAP
Salary: To Be Confirmed (Market Related)
About the Role
Are you someone who enjoys working in a busy retail environment and takes pride in keeping store shelves well-organized and attractive?
If you are detail-oriented, hardworking, and have a passion for ensuring products look their best, then this Grocery Merchandiser position in Kensington, Gauteng might be the perfect opportunity for you.
As a Merchandiser, you’ll play a key role in maintaining product displays, managing stock levels, and ensuring customers have access to fresh and neatly presented groceries. You will work with various teams across the store to keep the shopping experience efficient, organized, and visually appealing.
This position requires flexibility to work different shifts, including weekends and public holidays, as part of the store’s trading hours.
Job Summary
The Grocery Merchandiser is responsible for ensuring that all grocery shelves are properly stocked, clean, and visually appealing.
You’ll help ensure that all items on display are in good condition, that expired or damaged products are removed, and that the store maintains a professional and customer-friendly appearance at all times.
You may also assist customers with product information, handle queries, and support the store team in various merchandising and stock-related activities.
Key Responsibilities
Your main duties and daily tasks will include the following:
Stock Management and Display
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Count and record stock to determine quantities for merchandising.
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Receive, unpack, and document new stock deliveries accurately.
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Organize and display products neatly on shelves to attract customers and maximize visibility.
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Ensure all product lines are correctly displayed according to company planograms and guidelines.
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Monitor stock levels continuously and alert management to low or overstock situations.
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Remove expired, damaged, or slow-moving stock from display and report it for replacement or disposal.
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Refill shelves throughout the day to maintain full displays and product availability.
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Prepare for seasonal promotions and update product layouts to match marketing campaigns or themes.
Visual Merchandising
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Apply creativity to enhance product displays using colour, signage, and lighting.
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Design special promotional or seasonal displays (e.g., festive, back-to-school, or holiday promotions).
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Ensure displays comply with brand guidelines, safety standards, and hygiene regulations.
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Use props, posters, and decorations to create a visually engaging shopping environment.
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Keep the merchandising area and stockroom clean, tidy, and clutter-free.
Customer Service
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Assist customers with locating products, understanding product features, and answering general questions.
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Handle customer complaints or dissatisfaction professionally and report any issues to the supervisor or store manager.
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Provide product advice, promotions information, or substitution options when certain items are out of stock.
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Represent the store brand with a friendly, approachable, and helpful attitude.
Coordination and Reporting
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Work closely with the sales and marketing teams to ensure product promotions and campaigns are executed accurately.
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Communicate effectively with team members and management to ensure smooth workflow.
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Maintain accurate records of stock usage, display changes, and promotions for reporting purposes.
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Support in conducting stock takes and inventory checks.
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Ensure safety and hygiene protocols are followed at all times in compliance with company standards.
Skills and Requirements
To be successful in this role, candidates should meet the following minimum requirements:
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Matric / Grade 12 Certificate (Essential)
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Previous experience as a Merchandiser, Field Marketer, General Clerk, or General Worker (Advantageous)
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Must be fluent in English (both verbal and written)
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Must reside within 25km of Kensington, Gauteng
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Must have a clear criminal record
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Ability to work under pressure and manage multiple responsibilities effectively
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Willingness to work shifts, including weekends, evenings, and public holidays
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Strong organizational and time-management skills
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Good numerical and counting skills for stock management
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Basic understanding of product rotation, shelf life, and inventory control
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Excellent attention to detail and commitment to maintaining clean, well-presented shelves
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Positive team player attitude with a strong customer service mindset
Personal Attributes
The ideal Grocery Merchandiser should possess the following personal qualities:
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Professional and well-presented at all times.
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Reliable and punctual, with excellent timekeeping skills.
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Friendly and approachable, creating a welcoming atmosphere for customers.
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Proactive and responsible, able to identify issues and act quickly.
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Creative, with an eye for layout, colour, and visual presentation.
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Self-motivated, capable of completing tasks with minimal supervision.
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Physically fit to handle product lifting, shelf stacking, and prolonged standing.
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Customer-oriented, with strong interpersonal communication skills.
Work Environment
You’ll be working in a retail supermarket or grocery store environment that values teamwork, professionalism, and quality service.
The role involves being on your feet for extended periods, moving products, setting up displays, and interacting directly with customers.
Your day-to-day work will involve:
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Collaborating with store teams, warehouse staff, and marketing personnel.
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Following merchandising schedules and promotional plans.
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Maintaining store cleanliness and organization.
This position is ideal for candidates who enjoy hands-on retail work and have a passion for creating attractive, well-stocked displays that enhance the shopping experience.
Career Growth Opportunities
Working as a Grocery Merchandiser can open doors to several career paths in the retail and FMCG industries.
With experience, you could advance to roles such as:
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Senior Merchandiser
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Visual Merchandising Coordinator
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Store Supervisor
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Retail Buyer
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Sales or Marketing Assistant
Flyers, supermarkets, and retail chains often promote dedicated merchandisers who demonstrate initiative, reliability, and creativity.
Application Process
To apply for the Grocery Merchandiser position in Kensington, Gauteng, please ensure that you meet all the basic requirements listed above.
During the application process, you’ll be asked to complete a Customer Centric Potential Work Performance Assessment Battery to evaluate your suitability for a customer-facing retail environment.
You will also be required to answer the following application questions:
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In which area do you currently live? (Please be specific in providing your suburb, district, or city)
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How do you handle a situation where a customer is not satisfied with a product?
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Do you have experience conducting stock takes?
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How do you ensure that all stock levels are continuously monitored?
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What steps do you take when you find damaged products?
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How do you organize and display products to attract customers?
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Have you created special displays for different seasons or promotions before?
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How do you improve displays using colours, lights, props, and decorations?
Preferences
While not mandatory, the following criteria may strengthen your application:
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South African citizenship
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Age between 18 and 65 years
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Previous retail or merchandising experience
Why This Job Matters
As a Grocery Merchandiser, you play a critical role in keeping the store looking professional, welcoming, and organized. You ensure that customers can easily find what they need, enjoy a pleasant shopping experience, and trust the quality of the products they purchase.
Your work directly supports sales, improves store image, and contributes to customer satisfaction — making you an essential part of the retail team.
Apply Today
If you are passionate about retail, have strong attention to detail, and enjoy working in a fast-paced environment, this Grocery Merchandiser role in Kensington, Gauteng is your chance to join a team that values dedication and customer excellence.
Submit your application today and take the next step in your retail career!
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