Returns Clerk – Blackheath

March 1, 2026 admin Uncategorized 0

 

Location: Blackheath, Western Cape
Job Type: Permanent
Division: Warehouse – Returns
Industry: Retail
Experience Level: Entry Level
Closing Date: 31 March 2026

About the Company

homechoice is a leading South African homeware retailer with over 40 years of experience helping customers create beautiful homes. Renowned for innovative products, quality, and affordability, homechoice is committed to delivering exceptional customer experiences through efficient operations and a passionate team.

Position Overview

The Returns Clerk supports the Distribution Centre (DC) Operations by ensuring accurate, timely, and controlled stock transactions. This role is key to maintaining stock integrity, operational efficiency, and an excellent customer experience. The ideal candidate is detail-oriented, disciplined, and capable of handling high-volume administrative and stock-control tasks in a dynamic DC environment.

Key Responsibilities

System Transactions & Stock Control

  • Open let-down transactions within 1 hour of stock being reserved in bulk
  • Manage reserved stock within target thresholds to support DC KPAs
  • Open daily push-up transactions to manage pickface ageing and optimise utilisation
  • Maintain slotting integrity and ensure single SKU per full pallet pickface
  • Process ad hoc transactions accurately and on time
  • Monitor open transactions and escalate any older than 24 hours
  • Support additional ad hoc operational requirements as needed

Administration & Reconciliation

  • Reconcile physical stock movements against system records
  • Maintain accurate documentation and filing of adjustments, stock counts, and system requests

Health and Safety

  • Comply with all Occupational Health and Safety standards and DC safety protocols

Minimum Requirements

  • Grade 12 / Matric / NQF 4
  • 3–5 years’ clerical experience within a Distribution Centre environment
  • Minimum 2 years’ administrative experience
  • Computer literate (MS Excel, Word, Outlook)
  • Experience processing stock transactions on WMS or similar systems
  • Understanding of stock control and loss prevention principles
  • Medically fit to perform DC operational tasks
  • Reliable transport and availability for operational shifts, including weekends and public holidays
  • Clear criminal and credit record

Key Attributes & Behaviors

  • Highly detail-oriented with strong accuracy
  • Organised, disciplined, and process-driven
  • Ability to work calmly under pressure
  • Accountability and integrity in handling company stock
  • Team player with clear communication
  • Positive, hands-on attitude in a busy DC environment

Behavioral Principles at homechoice:

  • “Wow my customer” & “Walk in my customers’ shoes”
  • Deliver insight-led solutions and act with accountability
  • Be curious, creative, helpful, inclusive, and fun
  • Take ownership and do things right, at the right time

Why Join homechoice?

  • Opportunity to grow within a leading South African retail brand
  • Gain experience in Distribution Centre operations and stock management
  • Be part of a team-driven, fast-paced environment where accuracy and excellence are rewarded

POPIA Compliance

By applying, you consent to the processing of your personal information for recruitment purposes in line with the Protection of Personal Information Act (POPIA).

How to Apply

Interested candidates should apply before 31 March 2026.

APPLY HERE

Only shortlisted candidates will be contacted.

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