Location: Bloemfontein, Free State
Division: Free State – Lemo Mall
Job Type: Contract (3 months)
Closing Date: 10 March 2026
Industry: Retail / Beauty & Cosmetics
Experience Level: Entry Level
Reference: Shop Assistant – Lemo Mall
About the Company
Signature Cosmetics is a leading cosmetics and beauty retailer in South Africa, renowned for offering high-quality skincare, makeup, and fragrance products. Signature Cosmetics is dedicated to delivering exceptional customer experiences, professional development, and innovative retail solutions.
Position Overview
The Shop Assistant – Lemo Mall is responsible for delivering a personalized, professional, and inspirational shopping experience for all customers. This role contributes to sales targets, operational excellence, and store presentation while supporting daily store operations, stock management, and visual merchandising initiatives.
Key Responsibilities
Sales & Customer Service
- Greet customers and provide tailored product advice, ensuring a welcoming store experience
- Promote current promotions, loyalty programs, and new products to drive sales
- Focus on basket size growth and link-selling opportunities
- Perform makeovers and record customer details and products used
- Respond to customer queries, feedback, and complaints, escalating when required
Stock & Inventory Management
- Prepare and participate in daily floor walks, cycle counts, and stock takes
- Maintain clean, organized, and fully stocked sales floors and stockrooms
- Implement FIFO stock rotation and prevent product damage
- Report stock shortages, out-of-stock items, and low stock levels to the Store Supervisor
Visual Merchandising & Store Operations
- Implement and maintain store visual merchandising standards
- Support marketing initiatives such as sidewalk sales, pop-up stores, and promotions
- Ensure adherence to store procedures including POS, cash handling, banking, and staff uniform policies
- Contribute to achieving minimum operational checklist standards consistently
Team Support & Training
- Attend and participate in team meetings and training sessions
- Assist with induction and training of new employees
- Share new product knowledge and skills with colleagues
- Report policy breaches, operational concerns, or procedural gaps to management or confidential channels
Minimum Requirements
- Matric / Grade 12 or equivalent
- Minimum 1-year retail experience
- Experience with beauty, skincare, and fragrance products advantageous
- Familiarity with Point of Sale systems and Microsoft Office (Excel & Email)
Core Competencies
- Strong customer service and interpersonal skills
- Ability to organize, prioritize, and manage time efficiently
- Detail-oriented with high attention to store presentation
- Team player, proactive, and adaptable in a fast-paced retail environment
- Strong communication and problem-solving skills
POPIA Compliance
By applying, you consent to Signature Cosmetics processing your personal information for recruitment purposes in accordance with the Protection of Personal Information Act (POPIA).
How to Apply
Applications must be submitted before 10 March 2026.
If you do not hear from us within 10 working days of the closing date, please consider your application unsuccessful.
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- Retail & Beauty Jobs South Africa
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Connect With Us
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