Store Supervisor | Signature Cosmetics | Platz AM Meer Centre, Swakopmund (3-Month Contract)

March 2, 2026 admin SIGNATURE 0

 

Location: Swakopmund, Namibia
Division: Namibia – Platz AM Meer Centre
Job Type: Contract (3 months)
Closing Date: 10 March 2026
Industry: Retail / Cosmetics & Beauty
Experience Level: Entry Level
Reference: Store Supervisor – Swakopmund

About the Company

Signature Cosmetics is a leading cosmetics and beauty retailer in Southern Africa, offering high-quality skincare, fragrance, and makeup products. The company is committed to exceptional customer experiences, professional development, and retail excellence, providing a dynamic environment for growth in the beauty industry.

Position Overview

The Store Supervisor – Swakopmund will lead and motivate the store team to achieve sales targets, maintain operational standards, and deliver a premium in-store experience. This hands-on role ensures the store is well-staffed, visually appealing, and fully operational, while coaching the team in customer service, sales techniques, and product knowledge.

Key Responsibilities

Team Leadership & Development

  • Provide guidance, supervision, and set a positive example for all team members
  • Develop the team in sales techniques, product knowledge, customer service, and visual merchandising
  • Motivate and inspire staff to achieve sales and turnover targets
  • Ensure staff schedules align with business requirements

Customer Experience & Sales

  • Create a welcoming, inspirational, and personalized shopping experience
  • Drive sales growth and basket size by coaching staff and promoting products
  • Ensure all promotions and loyalty programs are communicated to customers effectively
  • Assist team members in demonstrating products and conducting professional makeovers

Store Operations & Visual Merchandising

  • Maintain a clean, organized, and fully replenished sales floor
  • Ensure visual merchandising standards are consistently implemented
  • Oversee stock management, pricing accuracy, shrinkage control, and point-of-sale procedures
  • Perform and review cycle counts, stock takes, and variance reports, escalating issues as needed
  • Ensure operational policies and procedures are adhered to at all times

Performance & Reporting

  • Drive team performance through motivation, training, and coaching
  • Escalate operational, sales, and stock concerns to the Area Manager
  • Maintain accurate daily operational and financial records as per company standards

Minimum Requirements

  • Matric / Grade 12 or equivalent
  • Passion for cosmetics, retail, and customer service
  • Knowledge of beauty and skincare products
  • Strong customer service orientation and work ethic
  • Flexible schedule to meet store operational needs
  • Basic proficiency in email and Excel

Core Competencies

  • Excellent leadership, coaching, and team management skills
  • Strong communication and interpersonal abilities
  • Ability to remain calm under pressure and solve problems effectively
  • Hands-on attitude with a results-driven mindset
  • Ability to stand for long periods and actively engage with customers

POPIA Compliance

By applying, you consent to Signature Cosmetics processing your personal information for recruitment purposes in accordance with the Protection of Personal Information Act (POPIA).

How to Apply

Applications must be submitted before 10 March 2026.

APPLY HERE

If you do not hear from us within 10 working days of the closing date, please consider your application unsuccessful.

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