Location: Tokai, Western Cape, South Africa
Company: Faircape
Business Unit: Faircape Life
Job Type: Permanent
Industry: Hospital & Healthcare / Retirement & Lifestyle Facilities
Experience Level: Mid–Senior
Posted: 02 March 2026
About Faircape Life
Faircape operates six prestigious retirement and lifestyle villages across the Western Cape, known for their exceptional standards of care, hospitality, and resident wellbeing.
Faircape Life is committed to creating welcoming, safe, and high-quality living environments for residents while fostering a professional, supportive, and collaborative work culture for employees.
Position Overview
We are seeking a dedicated Housekeeping Supervisor to lead and oversee housekeeping operations at Tokai Estate.
This role is ideal for candidates with experience in supervising housekeeping teams, preferably within a healthcare, retirement, or lifestyle facility environment. You will ensure that all cleaning, hygiene, and operational standards are maintained to the highest level, providing comfort, safety, and satisfaction to residents.
Key Responsibilities
Quality Control
- Ensure rooms are cleaned prior to resident admissions and inspected against standard checklists
- Conduct inspections with the Unit or Nursing Services Manager
- Ensure corrective actions are implemented promptly
- Maintain up-to-date records of all housekeeping tasks
- Recommend operational improvements to increase efficiency
Personnel & Human Resources
- Conduct daily team briefings to allocate work and address issues
- Supervise and mentor housekeeping staff, addressing performance and personnel matters
- Assist with recruitment, staff evaluations, and personnel recommendations
- Train staff on work procedures, equipment use, and safety protocols
Administration
- Prepare daily and event-based work schedules for staff
- Forecast staffing and supply requirements for smooth operations
- Coordinate activities with other on-site teams
- Report urgent matters to management
- Compile weekly housekeeping reports for the manager
Stock Control
- Maintain inventory of housekeeping supplies and equipment
- Order new stock and issue supplies to staff as required
- Report any equipment issues or losses
Customer Service
- Assist in cleaning when necessary due to staff shortages
- Support stain removal and cleaning of resident personal furniture
Minimum Requirements
- Grade 10–12 qualification (minimum)
- 1–2 years’ experience in a similar housekeeping supervisory role
- Experience in healthcare or retirement facilities advantageous
- Completion of housekeeping-related training courses is a plus
- Own reliable transportation
- Clear health, criminal, and credit record
- Written references must accompany application
Skills and Competencies
- Leadership and team supervision
- Critical thinking and problem-solving
- Time management and organizational skills
- Knowledge of cleaning appliances, chemicals, and hygiene standards
- Effective communication and interpersonal skills
- Adaptability, flexibility, and ability to work in a dynamic environment
- Conflict resolution and handling sensitive situations
Working Hours
- 16.25 shifts per month
- Shifts scheduled Monday to Sunday between 07:00 – 19:00
Salary & Benefits
- Salary dependent on experience, qualifications, and skills
- Collaborative and supportive work environment
- Additional leave rewards for long-term commitment
- Recognition via quarterly performance bonuses
- Exclusive internet discounts for employees
- Opportunity to work in a prestigious retirement and lifestyle setting
How to Apply
Applications must include:
- Completion of a one-way online interview (link provided after submission)
- Written references (mandatory for consideration)
If no response is received within two weeks, please consider your application unsuccessful.
Official Faircape Careers Page:
https://faircape.co.za/
OR APPLY HERE
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