Returns Clerk – homechoice Warehouse Jobs South Africa

March 5, 2026 admin HOME CHOICE 0

Location: Blackheath, Western Cape, South Africa
Job Type: Permanent
Company: homechoice
Closing Date: 31 March 2026
Industry: Retail / Distribution / Warehouse Operations

About homechoice

homechoice is a well-known South African homeware retailer with more than 40 years of experience helping customers create stylish and affordable homes. The company is recognized for delivering innovative homeware products and exceptional customer service through its retail stores, online platforms, and distribution networks.

Working at homechoice provides employees with an opportunity to grow within a reputable retail brand that values teamwork, operational excellence, and customer satisfaction.

The company is currently recruiting a Returns Clerk to join its Distribution Centre in Blackheath, Western Cape. This position plays a crucial role in ensuring accurate stock transactions, warehouse administration, and inventory control, which are essential for maintaining operational efficiency and customer satisfaction.

This opportunity is ideal for individuals seeking warehouse administration jobs in South Africa, stock control clerk jobs, or distribution centre careers in the retail sector.

Position Overview

The Returns Clerk will support Distribution Centre operations by ensuring that all stock-related system transactions are captured accurately and processed within the required timelines. The role is critical in maintaining inventory accuracy, warehouse efficiency, and effective stock movement across the distribution network.

The successful candidate will work closely with operations teams to ensure that returns management, system transactions, and reconciliation processes are handled efficiently and in line with company policies.

This role requires strong administrative skills, attention to detail, and knowledge of warehouse management systems (WMS).

Key Responsibilities

System Transactions & Stock Control

The Returns Clerk will be responsible for maintaining accurate warehouse system transactions and ensuring stock integrity within the distribution centre.

Responsibilities include:

  • Opening let-down transactions within one hour of stock being reserved in bulk.

  • Monitoring and managing reserved stock in bulk to meet distribution centre KPI thresholds.

  • Raising daily push-up transactions to manage pickface ageing and ensure efficient stock utilization.

  • Maintaining slotting integrity by ensuring correct SKU and storage location relationships.

  • Ensuring all slotted areas are replenished through accurate and timely system transactions.

  • Confirming that full pallet pickfaces contain only one SKU at a time.

  • Processing stock adjustments accurately with management approval.

  • Handling ad hoc system transaction requests within the required timeframe.

  • Managing returns putaway transactions to maintain operational flow.

  • Assigning and communicating open transactions to QWIX for execution by operations teams.

  • Monitoring open transactions and escalating any that exceed 24 hours.

Administration and Reconciliation

The Returns Clerk will also ensure accurate administrative control of warehouse stock transactions.

Key duties include:

  • Reconciling physical warehouse transactions against system records.

  • Maintaining accurate documentation of stock adjustments and posted counts.

  • Filing all administrative records related to system requests and stock movements.

  • Supporting distribution centre operations with additional administrative tasks when required.

Health and Safety Compliance

Employees working in distribution environments must follow strict safety procedures.

The Returns Clerk must:

  • Follow Occupational Health and Safety regulations.

  • Comply with all distribution centre safety protocols.

  • Maintain a safe working environment in collaboration with warehouse operations teams.

Minimum Requirements

Applicants must meet the following requirements:

  • Grade 12 / Matric / NQF Level 4 qualification (minimum requirement)

  • 3 – 5 years clerical experience within a Distribution Centre environment

  • At least 2 years administrative experience

  • Computer literacy including:

    • Microsoft Excel

    • Microsoft Word

    • Microsoft Outlook

  • Experience capturing stock transactions on a Warehouse Management System (WMS) or similar system

  • Strong understanding of stock control and loss prevention principles

  • Ability to handle high volumes of data while maintaining accuracy

  • Ability to follow strict returns and authorization procedures

  • Medically fit to work in a distribution centre environment

  • Reliable transport to and from Blackheath Distribution Centre

  • Ability to work shifts, weekends, and public holidays

  • Clear criminal and credit record

Core Competencies

homechoice is looking for candidates who demonstrate the following professional qualities:

  • Strong attention to detail and accuracy

  • High level of organization and discipline

  • Ability to remain calm under pressure

  • Accountability and ownership of responsibilities

  • Strong integrity when handling company stock

  • Effective communication skills

  • Ability to work well within a warehouse team environment

  • Positive attitude in a fast-paced distribution centre

Why Join homechoice?

Working at homechoice offers several career benefits:

  • Opportunity to build a career in retail distribution and logistics

  • Exposure to advanced warehouse management systems

  • Stable employment within an established South African retailer

  • Collaborative team culture

  • Professional development within supply chain operations

This role is particularly suitable for individuals interested in warehouse administration careers, stock control positions, and logistics jobs in South Africa.

POPIA Compliance

By applying for this position, you consent to your personal information being processed in accordance with the Protection of Personal Information Act (POPIA). Your information will only be used for recruitment purposes.

How to Apply

If you meet the requirements and would like to apply for this opportunity, submit your application through the official homechoice careers portal before the closing date.

Apply Here:
https://homechoice.simplify.hr/

OR APPLY HERE

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