Fragrance Advisor

 

  • Menlyn (Pretoria)
  • Mall of Africa (Midrand)
  • Sandton (Johannesburg)
  • Constantia (Cape Town)
  • Hemingways (East London)
  • Western Cape (earlier Cape Town location)

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Fragrance Advisor – Chanel | Prestige Cosmetics Group Careers South Africa

Locations: Menlyn (Pretoria), Mall of Africa (Midrand), Sandton (Johannesburg), Constantia (Cape Town), Hemingways (East London), Western Cape
Job Type: Permanent
Company: Prestige Cosmetics Group
Division: Chanel
Industry: Retail – Luxury Cosmetics & Fragrances
Department: Sales
Minimum Experience: Associate Level (2+ years in cosmetics/fragrance retail)
Closing Date: Apply as soon as possible


About Prestige Cosmetics Group

Prestige Cosmetics Group, a subsidiary of CAVI Brands, is a leading distributor of luxury fragrances, cosmetics, and specialised skincare in Southern Africa. Representing iconic brands such as Chanel, Bvlgari, La Prairie, and Dolce & Gabbana, the company delivers premium experiences and products across multiple high-end retail locations.

Prestige Cosmetics Group is recognised for luxury, innovation, and excellence, offering exciting career opportunities for sales-driven professionals in the luxury fragrance and cosmetics sector.


Position Overview

We are seeking driven and client-focused Fragrance Advisors to join our teams across South Africa.

As a Fragrance Advisor, you will:

  • Deliver exceptional client experiences to maximise sales and profitability
  • Ensure operating standards and brand excellence are consistently maintained
  • Build and enhance the Chanel brand image across all retail touchpoints

This role reports to the Retail Development Manager and requires a professional, sales-oriented mindset with a passion for luxury retail.


Key Responsibilities

Maximise Turnover, Profit & Productivity

  • Achieve monthly and annual sales targets
  • Support sales at events, launches, and retailer activities
  • Provide timely feedback on sales and customer concerns

Brand Management

  • Monitor competitor activity and stay updated on industry trends
  • Maintain hygiene, safety, and operational standards
  • Uphold and maintain Chanel brand standards

Stock Management, Merchandising & Store Operations

  • Merchandise stock according to Chanel guidelines
  • Report out-of-stock items daily
  • Manage stock administration, stock loss prevention, and asset control
  • Ensure POS compliance and operational efficiency

Customer Experience

  • Deliver premium, personalised client experiences
  • Provide expert fragrance recommendations
  • Build loyalty, client relationships, and expand customer database
  • Share knowledge on fragrance trends and usage tips

Teamwork & Collaboration

  • Work collaboratively with colleagues and stakeholders
  • Support onboarding and mentoring of new team members
  • Maintain consistent delivery of company values and operational standards

Administration

  • Complete daily tracking sheets and retail reports
  • Implement CRM processes
  • Maintain accurate records

Competencies

  • Deciding and initiating action
  • Working with people and collaboration
  • Relating & networking
  • Adhering to principles and values
  • Persuading and influencing
  • Planning and organising
  • Delivering results & meeting customer expectations
  • Coping with pressure and setbacks

Requirements / Qualifications

  • Matric certificate
  • At least 2 years’ experience in cosmetics/fragrance retail
  • Strong understanding of retail operations and industry trends
  • Team player, active learner, and problem-solver
  • Willingness to work weekends and shifts
  • Own reliable transport

Why Join Prestige Cosmetics Group?

  • Represent iconic luxury brands such as Chanel and Bvlgari
  • Gain hands-on experience in premium retail and fragrance sales
  • Participate in brand activations, launches, and events
  • Advance your career in a dynamic luxury retail environment

POPIA Compliance

By applying, you consent to the processing of your personal information under the Protection of Personal Information Act (POPIA) for recruitment purposes.


How to Apply

Submit your application via the official Prestige Cosmetics Group careers portal:

Apply Now: Fragrance Advisor – Chanel Application

APPLY HERE


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