National Sales Admin Co-Ordinator – Kazang Merchant Division | Lesaka Technologies Careers South Africa

March 13, 2026 admin LESEKA 0

Location: Cape Town, Western Cape, South Africa
Job Type: Permanent
Closing Date: 02 April 2026
Company: Lesaka Technologies
Division: Kazang – Merchant Division
Business Unit: Sales & Distribution (Northern Region)

About Lesaka Technologies

Lesaka Technologies is a leading financial technology (fintech) company in South Africa, delivering innovative banking and digital payment solutions to consumers and merchants throughout Southern Africa.

The company provides a wide range of services including merchant payment technologies, business funding, lending, insurance, bill payment platforms, and cash management solutions. Through platforms like Kazang, Lesaka empowers thousands of informal and small businesses to access digital services such as airtime sales, electricity purchases, and voucher distribution.

To strengthen operational efficiency within its Merchant Division, Lesaka is seeking a National Sales Admin Co-Ordinator to oversee national administrative processes and ensure system accuracy across multiple regions.

Position Overview

The National Sales Admin Co-Ordinator is responsible for coordinating and managing administrative workflows across regional sales teams. The role focuses on maintaining data accuracy, system compliance, and operational efficiency while ensuring administrative processes align with company policies.

This role also serves as a key escalation point for system-related issues, oversees ticket queues, monitors service level agreements (SLAs), and ensures national administrative standards are consistently maintained.

This opportunity is ideal for professionals with strong administrative leadership, reporting expertise, and system management experience.

Key Responsibilities

National Administrative Oversight

  • Provide national oversight of administrative processes across multiple regions
  • Ensure operational workflows follow company policies and procedures
  • Maintain consistency and compliance in administrative practices

Systems & Data Management

  • Monitor system data accuracy and consistency
  • Identify and resolve system inconsistencies affecting operations
  • Support system improvements to enhance efficiency and reporting

Ticketing & Workflow Management

  • Oversee administrative ticket queues and support processes
  • Ensure support requests are handled within agreed service level agreements (SLAs)
  • Escalate unresolved issues to the appropriate departments

Issue Resolution & Escalation

  • Act as the primary escalation point for administrative or system-related issues
  • Collaborate with internal teams to resolve operational challenges
  • Monitor issue resolution timelines to ensure efficient outcomes

Reporting & Process Improvement

  • Track and report on operational performance metrics
  • Identify opportunities to improve administrative workflows
  • Support the development of improved reporting systems and operational tools

Minimum Requirements

Candidates applying for this position should meet the following requirements:

  • BCom Degree or equivalent qualification
  • 3–5 years of administrative experience
  • Experience working in operational or sales administration environments
  • Strong understanding of administrative workflows and reporting systems

Technical Competencies

Successful candidates should possess the following technical abilities:

  • Proficiency in Microsoft Windows
  • Strong working knowledge of Microsoft Outlook
  • Advanced Microsoft Excel skills for reporting and data management
  • Familiarity with ticketing systems and workflow management tools

Behavioural Competencies

The ideal candidate will demonstrate:

  • Strong self-management and organizational skills
  • A proactive self-starter mindset
  • Excellent communication and interpersonal skills
  • Ability to work independently while supporting cross-regional teams
  • Strong attention to detail and commitment to operational accuracy

Why Join Lesaka Technologies?

Joining Lesaka Technologies offers an opportunity to build your career in South Africa’s fast-growing fintech sector.

Employees benefit from:

  • Exposure to modern digital payment and merchant technology systems
  • Opportunities to work on national operational processes
  • A collaborative and supportive working environment
  • Career development opportunities within the fintech industry

POPIA Compliance

By applying for this role, you consent to the processing of your personal information in accordance with the Protection of Personal Information Act (POPIA) for recruitment purposes.

How to Apply

Interested candidates should submit their applications before the closing date of 02 April 2026 through the official Lesaka Technologies careers platform.

Ensure your CV highlights your administrative management experience, system knowledge, and reporting skills.

APPLY HERE

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