Location: Rustenburg
Job Type: Permanent
Closing Date: 25 March 2026
Reference Number: Not Provided
About the Company
Dis-Chem Pharmacies Limited is one of South Africa’s leading pharmacy retail chains, offering a wide range of healthcare, beauty, and FMCG products. With a strong reputation for customer service excellence and operational efficiency, Dis-Chem provides employees with rewarding career opportunities in the retail sector.
Position Overview
Dis-Chem Pharmacies’ Rustenburg store is seeking a dedicated and customer-focused Retail Store Assistant to join their team. This role is ideal for candidates with experience in retail operations, administration, and customer service.
The successful candidate will assist with the overall management of store operations, ensuring that administrative processes, customer service standards, and operational duties are carried out efficiently in line with company policies.
Key Responsibilities
Customer Service & Communication
- Manage and report customer compliments and complaints to management
- Build strong relationships with customers and provide excellent service
- Resolve customer queries and provide timely feedback
Store Operations & Administration
- Assist with daily store operations and administrative duties
- Ensure compliance with company policies and procedures
- Maintain effective communication between departments
Cash Handling & Financial Control
- Manage shorts and overs, floats, and cash reconciliation
- Process refunds and returns transactions accurately
- Prepare daily run reconciliations and petty cash records
Stock Control & Inventory
- Verify deliveries and invoices for accuracy
- Assist with Distribution Centre claims and stock control processes
- Manage high-risk stock and ensure proper handling of returned goods
Operational Support
- Prepare and manage branch change requirements
- Assist the Receiving Manager with stock-related tasks
- Ensure effective document control and record keeping
Minimum Requirements
- Grade 12 / Matric Certificate
- Basic computer skills (MS Word, Excel, Outlook, SAP)
- Previous retail experience
Core Competencies
- Strong retail administration and operational knowledge
- Excellent customer service and communication skills
- Leadership potential and ability to work in a team
- Honest, trustworthy, and reliable
- Ability to work under pressure and meet deadlines
Special Conditions of Employment
- South African citizen
- Clear criminal and credit record (MIE checks)
- Valid driver’s license and/or reliable transport
- Willingness to work in a retail environment with flexible hours
Remuneration & Benefits
- Market-related salary
- Medical aid
- Provident fund
- Staff account benefits
Why Join Dis-Chem?
- Work for a leading retail pharmacy brand in South Africa
- Gain valuable experience in store operations and retail management
- Opportunities for career growth within the FMCG and retail industry
- Inclusive workplace aligned with Employment Equity and transformation goals
POPIA Compliance
By applying, you consent to the processing of your personal information in accordance with the Protection of Personal Information Act (POPIA) for recruitment purposes.
How to Apply
To apply for this Retail Store Assistant job in Rustenburg, submit your updated CV through the official Dis-Chem careers platform.
Note: If you have not been contacted within two weeks after the closing date, please consider your application unsuccessful.
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