Location: Vanderbijlpark, Gauteng, South Africa
Job Type: Permanent
Closing Date: 27 March 2026
Reference Number: REF16343
About Motus Corporation
Motus Corporation is a leading automotive group in South Africa, offering a wide range of mobility solutions, including vehicle rental, retail, and fleet services. Through its globally recognized brand Europcar, Motus delivers premium car rental services with a strong focus on customer satisfaction and service excellence.
Working at Motus means joining a company that values innovation, professionalism, and career growth within the automotive and customer service industry.
Position Overview
The Customer Service Agent – Europcar Vanderbijlpark role is designed for individuals passionate about delivering exceptional service in a fast-paced environment.
This position focuses on ensuring smooth rental transactions, assisting customers efficiently, and supporting branch targets through professional service delivery. It is ideal for candidates seeking entry-level customer service jobs in Gauteng with long-term career growth potential.
Key Responsibilities
- Manage customer check-in and check-out rental processes efficiently
- Handle reservations, including bookings, amendments, and cancellations
- Provide excellent customer service and resolve customer queries
- Perform administrative duties such as capturing fuel records, billing, and reporting
- Monitor overdue rentals and follow up accordingly
- Ensure vehicle quality control, safety, and compliance standards
- Report expired licenses, service issues, and vehicle concerns
- Maintain cleanliness and organization within the branch
- Safeguard company assets and customer property
- Support branch operations with additional duties as required
Minimum Requirements
- Grade 12 / Matric (NQF Level 4)
- Minimum 2 years’ experience in customer service or front office roles
- Valid Code 8 driver’s license with at least 2 years’ driving experience
- Computer literacy is essential
- Willingness to work shifts, weekends, and overtime
Core Competencies
- Strong verbal and written communication skills in English
- Excellent interpersonal and customer service skills
- Ability to work under pressure in a fast-paced environment
- Strong attention to detail and accuracy
- Effective time management and organizational skills
- Ability to work well in diverse teams
Personal Attributes
- Professional, well-presented, and customer-focused
- Energetic, self-motivated, and goal-driven
- Resilient and adaptable in challenging situations
- Honest, trustworthy, and responsible
- Flexible and willing to go the extra mile during peak periods
Why Join Motus Corporation?
- Work with a globally recognized brand like Europcar
- Gain valuable experience in customer service and automotive careers
- Opportunity for career growth within a leading mobility group
- Dynamic and fast-paced work environment
- Develop skills in client relations, administration, and operations
POPIA Compliance
By applying for this position, you consent to the processing of your personal information in accordance with the Protection of Personal Information Act (POPIA). Your data will be used strictly for recruitment purposes.
How to Apply
Apply through the official Motus Corporation careers portal before the closing date:
👉 Apply Here for Europcar Customer Service Agent Job
(Ensure you submit an updated CV and all required supporting documents.)
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