Location: Northern Suburbs, Cape Town, South Africa
Job Type: Permanent
Industry: Retail / Business Solutions
Reference: PEP-2295
Closing Date: 2026/02/05
About PEP
PEP is one of South Africa’s leading value retailers, known for making affordable clothing and essentials accessible to millions of customers. At PEP, employees are called Dynamos—team players who are energetic, innovative, and committed to delivering value-driven solutions.
The company continues to invest in digital systems, finance processes, and business optimisation to improve efficiency and customer experience.
Position Overview
PEP is seeking a skilled and analytical Business Analyst to join its Business Solutions team in Cape Town. The role focuses on improving finance systems, business processes, and technology solutions to drive efficiency and support strategic decision-making.
This position is ideal for a professional who thrives in data analysis, system design, and process optimisation within a retail environment.
Key Responsibilities
Business Process & Systems Support
- Support existing finance systems and business processes
- Identify system inefficiencies and recommend improvements
- Provide ongoing system and user support
Analysis & Solution Design
- Analyse business problems and identify opportunities for improvement
- Design new systems and business processes
- Develop business cases and solution proposals
- Translate business needs into functional specifications (BRS, user stories)
Project Management & Implementation
- Manage system enhancement specifications, testing, and implementation
- Support project delivery within scope, time, and budget
- Monitor project costs and ensure budget compliance
- Participate in cross-functional projects and workshops
Documentation & Reporting
- Develop process maps and business process documentation
- Write functional and technical specifications
- Create user manuals and standard operating procedures
- Compile reports and data analysis documentation
Stakeholder Engagement
- Facilitate workshops with business and technical teams
- Provide user support and resolve system issues
- Ensure solutions align with strategic business objectives
Minimum Requirements
- Tertiary qualification in Finance, Business, or related field (CA(SA) advantageous)
- Minimum 3 years’ experience as a Systems or Business Analyst
- Experience in retail or financial environments preferred
- Understanding of SDLC (System Development Life Cycle)
- Experience with Agile (Scrum) methodologies
Technical Skills
- Strong Microsoft Office Suite (Excel advanced)
- Google Workspace (Sheets, Docs, etc.)
- SQL / MySQL (advantageous)
- SAP knowledge (advantageous)
Core Competencies
- Strong analytical and problem-solving skills
- Excellent attention to detail
- Strong communication and facilitation abilities
- Business acumen and commercial thinking
- Ability to work under pressure and meet deadlines
- Self-motivated and results-driven mindset
- Strong teamwork and collaboration skills
Why Join PEP?
- Work for a leading South African retail organisation
- Be part of a growing business systems and digital transformation team
- Gain exposure to large-scale finance and retail systems
- Opportunity to work on impactful process improvement projects
POPIA Compliance
PEP is committed to Employment Equity and the Protection of Personal Information Act (POPIA). All personal data will be processed securely for recruitment purposes only.
How to Apply
Apply via the official PEP careers platform or the recruitment channel where this vacancy was advertised.
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