Receptionist – Fidelity ADT (Cape Town, Western Cape)
Permanent | Administrative | Security & Investigations
Position Overview
Fidelity Services Group’s ADT Division is looking for a professional Receptionist to join its Cape Town branch. This is a permanent, entry-level role suited to a well-presented, customer-focused individual with strong administrative and communication skills. The Receptionist is the first point of contact for clients and visitors, ensuring a welcoming and efficient front-desk experience while providing vital administrative and finance support.
Closing Date: 25 September 2025
Key Responsibilities
Front Desk & Client Interaction
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Greet and assist walk-in clients, directing them to the appropriate departments in a polite and professional manner.
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Answer and manage all incoming calls via the switchboard, transferring calls accurately and taking detailed messages when necessary.
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Maintain clear and courteous inter-company communication at all times.
Administrative Support
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Handle general correspondence and assist with internal office communications.
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Manage office supplies, including stationery and groceries (coffee, tea, sugar, milk).
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Obtain supplier quotations, create requisitions, secure purchase order approvals, place orders, verify goods received, and match supplier invoices with purchase orders for the branch supervisor.
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Assist with new vendor applications as needed.
Data Capturing
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Accurately capture job cards and invoices for various departments to ensure timeous record keeping.
Finance Support
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Perform daily banking tasks and upload banking details to the Q-Drive for record keeping.
Sales Support
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Receive and log sales leads from phone calls and walk-in clients, then forward leads to the Sales Admin team or Sales Consultants for follow-up.
General Duties
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Undertake ad hoc responsibilities as requested to support smooth branch operations.
Required Skills & Competencies
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Proficiency in Microsoft Excel and Word.
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Experience with LSN (advantageous).
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Strong communication and interpersonal abilities.
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Excellent time management, multitasking, and organisational skills.
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High attention to detail and accuracy in administrative tasks.
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Professional, presentable, and courteous at all times.
Why Join Fidelity ADT
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Industry Leader: Work for South Africa’s trusted name in integrated security solutions.
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Professional Growth: Gain exposure to administrative, financial, and sales processes within a dynamic security environment.
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Inclusive Workplace: Fidelity encourages applications from Historically Disadvantaged and Black Female Candidates, while appointments are made based on merit.
Application Information
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Closing Date: 25 September 2025.
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Applicants not contacted within 10 working days after the closing date should consider their application unsuccessful.
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Fidelity Services Group reserves the right not to make an appointment.
Helpful Links for Applicants
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Fidelity Careers – Explore additional administrative and customer service roles.
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About Fidelity ADT – Learn more about the company’s security and monitoring services.
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Fidelity Training & Development – Discover how Fidelity supports career growth and skills development.
Launch Your Administrative Career with a Market Leader
If you are a friendly, detail-oriented professional with strong administrative skills, this Receptionist role offers the opportunity to be the welcoming face of Fidelity ADT in Cape Town. Apply now to become part of a respected security services team dedicated to excellence and customer care.
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