Kitchen Operations and Production Leadership Opportunity at Empact Group – Food Solutions
Empact Group is recruiting a capable and experienced Supervisor to join its Food Solutions division on a permanent basis in Bloemfontein, Free State. This associate-level operations role is ideal for a hands-on hospitality professional with strong kitchen supervision experience, solid food production knowledge, and the ability to support cost control and service excellence.
The role plays a vital part in ensuring smooth kitchen operations, menu consistency, effective stock monitoring, and high standards of food quality and service delivery.
About the Role
The Supervisor is responsible for overseeing daily kitchen production operations, maintaining consistency across all menu items, and supporting the Catering Manager with inventory monitoring and operational communication. The role requires strong leadership, practical food production skills, and a thorough understanding of catering environments ranging from fine dining to restaurant-style service.
This position demands attention to detail, cost awareness, and the ability to support and develop kitchen teams while maintaining compliance with food safety standards and South African regulations.
Key Responsibilities
Kitchen Production Oversight
The successful candidate will oversee the smooth operation of kitchen production, ensuring that all food is prepared and presented consistently according to menu cycle requirements and quality standards.
Menu Consistency and Food Quality
Responsibilities include maintaining consistency in all menu items, ensuring correct portion control, preparation techniques, and storage methods to minimise waste and control costs.
Inventory Monitoring and Cost Control
The Supervisor will assist with monitoring inventory levels, communicating stock needs to the Catering Manager, and supporting regular stock takes. The role includes analysing unit costs, recording and minimising food wastage, and helping maintain effective cost management.
Operational Support and Administration
Duties include assisting with basic food preparation across production areas, completing relevant paperwork such as production records, wastage sheets, cleaning records, and maintaining required temperature logs while reporting any variances.
Service Delivery and Team Support
The role requires delivering excellent service standards and supporting colleagues in a positive and proactive manner. The Supervisor will assist with training, coaching, and developing team members to ensure consistent operational performance.
Minimum Requirements
Candidates applying for this role must meet the following requirements:
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Matric (essential)
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Relevant tertiary qualification in Food and Beverage Services or Culinary Arts (compulsory)
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Minimum 2 years’ progressive kitchen management experience (compulsory)
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Computer literacy
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Experience with stock control, ordering, and receiving
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WorkSmart knowledge (essential)
Key Skills and Competencies
The ideal candidate will demonstrate strong capability in:
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Kitchen and catering operations management
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Knowledge of fine dining and restaurant dining environments
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Understanding of South African and industry-specific food legislation
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Cost control and wastage management
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Communication and people management
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Computer literacy and basic systems usage
Fundamental Competencies
This role requires an individual who is:
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Organised and detail-oriented
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Service-driven with high food quality standards
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Cost-conscious and operationally disciplined
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Supportive, collaborative, and team-focused
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Willing to assist across functions when required
Employment Details
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Position Type: Permanent
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Company: Empact Group
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Division: Empact Group Food Solutions
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Location: Bloemfontein, Free State
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Industry: Food and Beverages
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Job Functional Area: Operations
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Experience Level: Associate
Apply for Supervisor
Qualified candidates who meet the above requirements and have strong kitchen supervision experience are encouraged to submit their applications.
Applications can be submitted via the official recruitment platform below:
Apply for this position
If you do not receive feedback after applying, please consider your application unsuccessful.
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