Debtors Administrator | Broll Property Group | Sandton, Gauteng

March 2, 2026 admin Broll 0

 

Location: Sandton, Gauteng
Division: Investor Services – Fortress Portfolio
Job Type: Permanent
Closing Date: 06 March 2026
Industry: Real Estate / Property Management
Experience Level: Associate
Reference: Debtors Administrator – Broll

About the Company

Broll Property Group is South Africa’s leading commercial property services provider, specialising in property management, facilities management, and investment solutions. With a reputation for excellence, Broll delivers high-quality services to clients across commercial, retail, and industrial property sectors, maintaining professional relationships and maximising property value.

Position Overview

The Debtors Administrator will play a crucial role in ensuring the financial performance and income collection of properties under management. The incumbent will manage tenant accounts, monitor arrears, and execute collection processes while maintaining strong client relationships and a professional company image. This role ensures all billing, reconciliations, and collections processes are handled efficiently, accurately, and in compliance with company policies and legal requirements.

Key Responsibilities

Collections & Account Management

  • Follow up on delinquent accounts via telephone, correspondence, and personal contact to secure timely payments
  • Discuss payment arrangements, legal actions, and financial counselling options with tenants
  • Ensure accounts are collected promptly until resolution, write-off, bankruptcy, or attorney referral
  • Maintain accurate records of collection activities, communications, and agreements
  • Minimise losses by early intervention and identifying permanent solutions to arrears

Tenant Relations & Communication

  • Handle tenant queries efficiently and diplomatically
  • Ensure monthly statements, letters of demand, and legal notices are issued on time
  • Liaise with tenants and finance to resolve payment misallocations or disputes
  • Maintain professional relations while promoting the company’s image
  • Ensure confidentiality and compliance with company policies

Financial Reporting & Administration

  • Prepare weekly and monthly arrears reports, debtor days, and management packs
  • Reconcile tenant accounts, daily receipting, journal entries, and billing corrections
  • Collect unaudited turnover figures and annual turnover certificates for accounting purposes
  • Manage recoveries for rates, refuse, and other ad hoc charges
  • Generate invoices, process write-offs, and refunds as required
  • Ensure deadlines, KPIs, and arrears targets are consistently met

Operational & Compliance Responsibilities

  • Stay updated on collections policies, legal requirements, and property legislation
  • Apply knowledge of leases, default and enforcement clauses, Business Rescue, and liquidation processes
  • Maintain a professional and organised work area according to company housekeeping standards
  • Attend meetings and coordinate with area personnel to ensure efficient operations
  • Escalate issues and risks related to tenant accounts promptly to management

Minimum Requirements

  • Grade 12 / Matric
  • Minimum 3 years’ experience in property fund collections or related field
  • Knowledge of collection procedures, lease interpretation, and relevant laws
  • Familiarity with default and enforcement processes, Business Rescue, and Liquidation
  • Strong administration and time management skills
  • Ability to work independently under pressure and meet strict deadlines

Core Competencies

  • Excellent communication, grammar, and interpersonal skills
  • Strong organisational and co-ordination abilities
  • Attention to detail and analytical thinking
  • Proficient in computer applications and property management software
  • High level of integrity, confidentiality, and professional presentation

POPIA Compliance

By applying, you consent to Broll Property Group processing your personal information for recruitment purposes in accordance with the Protection of Personal Information Act (POPIA).

How to Apply

Interested candidates should submit applications before 06 March 2026.

APPLY HERE

If you do not hear from us within 10 working days of the closing date, please consider your application unsuccessful.

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