Administrator: Bookings | Mercedes-Benz Bryanston | Motus Corporation

May 3, 2026 admin Motus 0

Location: Sandton, Gauteng (Bryanston)
Job Type: Permanent
Posted: 30 April 2026
Business Unit: Mercedes-Benz (Retail Division)
Company: Motus Corporation

About Motus Corporation (Mercedes-Benz Division)

Motus Corporation is one of South Africa’s largest automotive retail groups, representing leading global vehicle brands across sales, servicing, and aftersales support. Through its Mercedes-Benz Bryanston dealership, the company delivers premium customer service, vehicle maintenance coordination, and high-end automotive solutions.

The organisation is focused on operational excellence, customer satisfaction, and efficient service delivery within the luxury automotive sector.

Position Overview

The Administrator: Bookings role at Mercedes-Benz Bryanston is a key administrative position responsible for managing all service booking processes within the dealership.

This role ensures that customer appointments are scheduled efficiently, service workflows are well-coordinated, and communication between customers, service advisors, and technicians is seamless.

The ideal candidate is highly organised, customer-focused, and able to handle a fast-paced, detail-driven environment while maintaining premium service standards.

Key Responsibilities

Booking & Appointment Management

  • Respond to customer enquiries and schedule service appointments
  • Manage bookings in a timely, accurate, and professional manner
  • Handle rescheduling and cancellations when required

Customer Communication

  • Provide customers with updates on vehicle status and service progress
  • Ensure clear and professional communication at all times
  • Maintain a strong customer service focus aligned with Mercedes-Benz standards

Service Department Coordination

  • Work closely with service advisors and technicians to manage workflow
  • Ensure appointments are efficiently scheduled to maximise workshop productivity
  • Support smooth coordination between departments

Administrative Duties

  • Maintain accurate booking records in the dealership database system
  • Assist with administrative support for the service department
  • Track and report key performance metrics (bookings and customer satisfaction)

Minimum Requirements

  • Grade 12 (High School Diploma or equivalent)
  • Previous administrative experience (customer service or automotive environment preferred)
  • Strong computer literacy (Microsoft Office and database systems)
  • Excellent communication and interpersonal skills
  • Strong organisational and multitasking abilities
  • Ability to prioritise tasks effectively in a busy environment
  • Knowledge of Mercedes-Benz vehicles and service processes (advantageous)

Core Competencies

  • Strong customer service orientation
  • Excellent attention to detail
  • Effective time management and planning skills
  • Strong communication (written and verbal)
  • Ability to work under pressure
  • Problem-solving and adaptability
  • Team collaboration and coordination skills
  • Accuracy in administrative work

Personal Attributes

  • Professional and well-presented
  • Highly organised and disciplined
  • Friendly and customer-focused attitude
  • Reliable and punctual
  • Calm and composed under pressure
  • Proactive and solution-oriented
  • Strong sense of responsibility and accountability

Why Join Mercedes-Benz (Motus Corporation)?

Working at Mercedes-Benz Bryanston offers the opportunity to be part of a premium automotive brand within a leading national dealership group.

Benefits include:

  • Exposure to luxury vehicle service operations
  • Career growth within the Motus retail network
  • Structured and professional working environment
  • Opportunity to develop strong administrative and customer service skills
  • Experience working with a globally recognised automotive brand

POPIA Compliance Notice

All personal information submitted during the application process will be handled in accordance with the Protection of Personal Information Act (POPIA) and used solely for recruitment purposes.

How to Apply

Interested candidates should apply through the official Motus Corporation / Mercedes-Benz careers platform or the listing source where this vacancy was advertised.

Applicants should include:

  • Updated CV
  • Certified qualifications (if applicable)
  • Relevant administrative experience details

Only shortlisted candidates will be contacted.

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