Administration Clerk (Retail)
Location: Nigel, Gauteng
Company: AFGRI Group Holdings
Job Reference: AO-1887
Job Type: Permanent
Industry: Retail / Agriculture / Administrative Support
Work Level: Skilled
Closing Date: 25 April 2025
Employment Equity Position: Yes
Salary: Market Related
Join AFGRI – A Leading Agricultural and Retail Service Provider
AFGRI, a prominent name in agricultural services and solutions in Southern Africa, is currently recruiting for the position of Administration Clerk (Retail) at its Nigel branch. This is an exciting opportunity for a dynamic and detail-oriented individual who has a background in administrative support and is looking to join a fast-paced retail and agricultural environment.
If you are organized, accurate, and have strong administrative abilities, this could be the ideal opportunity for you to build a career within a company known for its values of integrity, excellence, and continuous growth.
Purpose of the Role
The primary objective of the Administration Clerk (Retail) is to ensure the efficient management and execution of all administrative functions related to branch operations. The role plays a critical part in maintaining accurate records, supporting inventory and stock control processes, managing documentation, and contributing to the branch’s overall operational effectiveness.
Minimum Requirements
To be eligible for this role, candidates must meet the following minimum educational and work experience requirements:
Education and Training:
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Matric / Grade 12 Certificate
Work Experience:
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A minimum of 1 year of administration experience, preferably in a retail, logistics, agricultural, or warehouse environment
Key Responsibilities and Duties
The Administration Clerk will perform a wide range of administrative duties to support the daily operations of the branch. Responsibilities include, but are not limited to:
Stock and Delivery Documentation:
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Receive incoming stock and verify delivery notes against actual stock received.
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Ensure all delivery notes are accurately filed and stored for future reference.
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Assist with ad hoc receiving functions as needed.
Document Control and Processing:
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Process documentation accurately and ensure all system-generated number sequences align with physical documentation.
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Electronically collect and organize invoices for the receiving process.
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Link invoices to relevant delivery notes and purchase orders.
Claims Management:
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Handle and process all types of stock claims, including warranty claims, damages, shortages, surpluses, and expired stock.
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Monitor the resolution of claims and follow up on outstanding issues in a timely manner.
Client Interaction and Query Resolution:
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Maintain effective communication and strong working relationships with internal and external stakeholders.
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Address and resolve client queries promptly to ensure customer satisfaction.
Reporting:
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Generate regular reports including but not limited to:
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Outstanding claims
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Outstanding purchase orders
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Negative on-hand stock reports
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Prepare and support quarterly stock-taking reports.
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Capture physical stock count sheets in the system and assist with variance analysis.
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Generate and submit variance reports to the line manager.
Supplier and Stock Management:
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Maintain regular communication with suppliers regarding:
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Outstanding invoices
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Credit notes
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Stock discrepancies
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Ensure that all product codes, pricing, and quantities align with orders and received stock.
Cash Management:
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Ensure daily cash-ups are completed and balanced.
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Report cash discrepancies and ensure all surpluses or shortages are handled according to company policy.
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Submit daily cash-up reports to the Regional Banking Clerk for reconciliation.
Core Competencies and Technical Skills
To succeed in this role, candidates must demonstrate proficiency in the following technical areas and behavioural attributes:
Technical Competencies:
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Proficient in MS Office, particularly Excel, Word, and Outlook
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Familiarity with stock and inventory systems is advantageous
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Strong numerical and reconciliation abilities
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Basic knowledge of retail or agricultural stock practices
Behavioural Competencies:
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Accuracy: High attention to detail when handling documentation and stock records
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Discipline: Ability to work independently and adhere to internal controls and procedures
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Teamwork: A strong collaborator with a cooperative and positive attitude
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Communication: Clear verbal and written communication skills for internal and external interaction
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Client Orientation: Strong customer service ethos and commitment to resolving client queries
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Problem Solving: Capable of identifying discrepancies and acting quickly to resolve them
Why Join AFGRI?
AFGRI is a leading agricultural services company with a long-standing reputation for excellence. As part of its workforce, employees benefit from:
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A supportive and inclusive workplace culture
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Growth and development opportunities across multiple departments
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Engagement in an industry that plays a vital role in food production and economic development
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Exposure to both retail and agribusiness functions, making it an ideal environment for learning and career progression
Employment Equity Commitment
AFGRI is committed to the principles of Employment Equity and aims to create a diverse and inclusive workplace. Applications from historically disadvantaged groups and individuals living with disabilities are encouraged.
Application Instructions
How to Apply:
To apply Here for the Administration Clerk (Retail) position in Nigel:
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Ensure you meet the minimum requirements.
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Prepare the following documents:
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Updated CV
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Certified copy of ID
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Certified copy of Matric Certificate
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Any supporting qualifications or letters of reference
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Submit your application via the AFGRI Careers Portal or designated recruitment platforms before the closing date.
Closing Date: 25 April 2025
Reference Number: AO-1887
Important Notes
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Only shortlisted candidates will be contacted.
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Applicants who do not receive feedback within 30 days of the closing date may assume that their application has been unsuccessful.
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AFGRI appreciates your interest in joining the team.
POPIA Compliance – Protecting Your Personal Information
In accordance with the Protection of Personal Information Act (POPIA), Act 4 of 2013, AFGRI informs applicants that their personal information will be processed lawfully and transparently for recruitment purposes only.
For more details on how AFGRI handles personal information, applicants are encouraged to read the HR Processing Notice available on the AFGRI Group website. All job applicants are advised to download and familiarize themselves with this document prior to submission.
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