Workshop Administration Clerk
Location: Middelburg, Mpumalanga, South Africa
Company: AFGRI
Reference Number: AO-1890
Position Type: Permanent
Industry: Agriculture and Mechanisation Services
Work Level: Skilled
Salary: Market Related
Employment Equity Position: Yes
Closing Date for Applications: 9 May 2025
About AFGRI
AFGRI is a leading agricultural services company in South Africa, providing a wide range of products and solutions to support food security and agricultural development. We pride ourselves on innovation, integrity, and service excellence. As part of our continued growth, we are seeking a dedicated Workshop Administration Clerk to join our team in Middelburg.
This is an excellent opportunity for an organized and proactive individual who thrives in a high-paced environment and is passionate about providing outstanding administrative support to workshop operations.
Purpose of the Role
The Workshop Administration Clerk will play a key role in supporting the smooth operation of the workshop by handling administrative tasks, managing client queries, and ensuring that all documentation and orders are processed accurately and efficiently. The ideal candidate must have a keen eye for detail, excellent communication skills, and a strong work ethic.
You will assist in creating job cards, managing pro-forma invoices, ordering parts from external vendors, ensuring compliance with risk management requirements, and maintaining positive relationships with internal and external stakeholders.
Key Responsibilities
Workshop Administration
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Create accurate and detailed job cards for all workshop activities.
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Prepare pro-forma invoices linked to job cards to ensure correct billing and processing.
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Capture and maintain orders from external vendors onto job cards, ensuring accuracy and timely updates.
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Facilitate daily banking by preparing and depositing workshop income securely and promptly.
Risk and Compliance Management
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Ensure that the workshop’s risk file (General Machinery Regulation – GMR) is consistently up to date.
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Make sure all necessary forms and safety compliance documents are correctly completed and signed off by relevant stakeholders.
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Support workshop management in maintaining high levels of compliance with health and safety standards.
Client and Stakeholder Engagement
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Build and maintain strong professional relationships with internal and external clients.
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Respond to client queries promptly and effectively, providing resolutions or escalating issues where necessary.
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Ensure that client satisfaction remains a top priority through excellent service delivery and follow-ups.
Communication and Coordination
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Maintain open lines of communication with workshop staff, management, suppliers, and clients.
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Liaise with parts and procurement departments to ensure timely ordering and delivery of maintenance items.
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Coordinate documentation flow to ensure smooth administrative processes within the workshop.
Required Qualifications and Experience
Educational Requirements:
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Grade 12 (Matric Certificate) is a minimum requirement.
Work Experience:
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At least 6 months of relevant administrative experience, preferably in a workshop or technical service environment.
Technical Knowledge and Competencies Required
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Basic understanding of workshop administrative processes, including job card creation and order management.
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Computer literacy: Proficient in MS Office applications (Word, Excel, Outlook).
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Knowledge of parts and maintenance items: Ability to understand what parts need to be ordered and the relevance of maintenance items to workshop operations.
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Document management: Ability to maintain, update, and archive important workshop documents systematically.
Behavioral Competencies
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Accuracy and Attention to Detail: Ability to maintain high levels of accuracy in data entry and document management.
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Stress Management: Capable of handling pressure in a dynamic, fast-paced workshop environment.
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Good Interpersonal Skills: Ability to build rapport and work collaboratively with colleagues, clients, and suppliers.
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Discipline: Self-motivated, punctual, and reliable in completing tasks on time.
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Cooperation: Willingness to assist team members and other departments when necessary.
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Result-Oriented: Focused on achieving targets and contributing to the overall efficiency of the workshop.
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Language Proficiency: Must be fluent in both English and Afrikaans to facilitate effective communication across diverse stakeholder groups.
Additional Information
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Only shortlisted candidates will be contacted.
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Applicants who have not heard from AFGRI within 30 days after the closing date may consider their application unsuccessful.
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The filling of this position will be in line with AFGRI’s Employment Equity Policy, promoting diversity and equal opportunity.
Important Notice on Personal Information Processing
AFGRI is committed to ensuring the lawful and transparent processing of all personal information received during the recruitment process.
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All personal data submitted will be handled in accordance with the Protection of Personal Information Act, No. 4 of 2013 (POPIA).
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Applicants are encouraged to review the HR Processing Notice available on the AFGRI website at https://www.agh.co.za/.
By applying for this position, you acknowledge that you understand the terms outlined in the HR Processing Notice regarding how your personal information will be collected, used, and retained.
Why Join AFGRI?
At AFGRI, we are passionate about nurturing talent and supporting professional development. Working with us means being part of a team that values innovation, commitment, and integrity. If you are ready to contribute to a dynamic environment where your skills and dedication will be appreciated, we encourage you to apply for the Workshop Administration Clerk position today!
Submit your application before 9 May 2025 and become part of an organization making a tangible difference in the agricultural sector!
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