Location: Richmond Park, Western Cape
Job Type: Permanent
Work Level: Entry Level
Division: Franchise
Business Unit: Richmond Park
Company Primary Industry: Retail
Job Functional Area: General Business
Posted Date: 17 February 2026
Closing Date: 24 February 2026

About the Company

Brights Hardware is a well-established hardware and building materials retailer serving both trade and retail customers across the Western Cape. The company is known for its strong customer service culture, operational efficiency, and commitment to providing quality products to the building and construction market.

Brights Hardware is committed to employment equity and aims to build a workforce that reflects the diversity of South Africa.

Position Overview

Brights Hardware is recruiting four (4) General Assistants for the Building Department at its Richmond Park branch. This permanent, entry-level role is essential to ensuring smooth yard operations, excellent customer service, and accurate handling of building materials.

The General Assistant plays a hands-on role in loading customer vehicles, maintaining stock accuracy, supporting housekeeping standards, and assisting customers with product-related queries. This position is ideal for individuals seeking general assistant jobs, hardware store vacancies, and retail building department roles within a fast-paced environment.

Purpose of the Role

The purpose of this role is to deliver consistent and exceptional customer service to both internal and external customers, including delivery and transfer drivers.

By ensuring accurate loading, proper stock handling, and a clean working environment, the General Assistant supports efficient yard operations, reduces stock losses, and contributes to customer satisfaction, repeat business, and increased sales.

Key Responsibilities

Yard and Stock Operations

Load customer vehicles, delivery trucks, and transfer trucks promptly and accurately
Ensure stock is correctly stacked, stored, and counted
Assist with pulling and preparing stock for internal transfers
Participate in perpetual stock takes
Report stock shortages and stock breakages timeously

Housekeeping and Safety

Maintain cleanliness and tidiness of the yard and work areas
Perform sweeping and general cleaning duties
Uphold good housekeeping standards at all times
Ensure work areas remain safe and organised

Customer Service Support

Assist customers with friendly, professional service
Provide basic product knowledge and guidance when required
Bag stone and sand according to customer requirements
Ensure customers receive accurate and efficient service

General Duties

Perform work-related tasks as delegated by supervisors
Support the team to ensure smooth daily operations
Work independently and collaboratively as part of a team

Minimum Requirements

Qualifications

Matric
or
Three (3) completed Intercept courses equating to a total of 120 credits

Experience

Minimum of 1 year’s experience in a similar role

Additional Requirements

Completion of Brights Induction (Service Excellence)
Ability to deliver excellent customer service
Numerical ability to count stock accurately
Strong verbal communication skills
Physically fit with good stamina
Ability to work under pressure
Disciplined, motivated, and reliable
Able to work independently and as part of a team

These requirements are essential for candidates pursuing general worker jobs, retail assistant vacancies, and building department roles.

Why Join Brights Hardware

This role offers stable permanent employment within a respected retail organisation operating in the building and construction sector. Employees benefit from structured processes, a supportive team environment, and the opportunity to develop practical retail and stock-handling skills.

The position is ideal for individuals seeking hands-on work with growth potential in retail operations and customer service.

Employment Equity

Brights Hardware is committed to employment equity and transformation. Recruitment and appointments will be conducted in line with the company’s equity targets. The company reserves the right to amend terms and conditions in line with operational requirements.

How to Apply

Candidates who meet the minimum requirements and are ready to contribute to efficient yard and customer service operations are encouraged to apply before the closing date.

👉 Apply for General Assistant – Building Department (Richmond Park)

Applications close on 24 February 2026. If you are not contacted within two weeks after the closing date, please consider your application unsuccessful.

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