Warranty Clerk – Kia South Africa (IMFRG) Western Cape | Motus Corporation Careers South Africa

Location: Cape Town, Western Cape, South Africa
Company: Motus Corporation
Division: Kia SA – IMFRG
Position: Warranty Clerk
Job Type: Permanent
Minimum Experience: Entry Level
Industry: Automotive / Administrative
Closing Date: 18 March 2026


About Motus Corporation

Motus Corporation is a leading automotive retail and mobility solutions group in South Africa, managing a network of dealerships and service centres nationwide.

Through its partnership with Kia, Motus provides customers with top-quality vehicles, aftersales services, and warranty support, ensuring high standards of service and customer satisfaction.

The company is seeking a Warranty Clerk for the IMFRG division in Western Cape to provide administrative support in processing service costing and warranty transactions accurately and efficiently.


Position Overview

The Warranty Clerk plays a critical administrative role in the dealership’s workshop and service department. The position ensures that all warranty and service cost transactions are executed according to standard operating procedures while maintaining compliance with governance and industry legislation.

This role is ideal for individuals who have attention to detail, strong organizational skills, and a customer-focused mindset.


Key Responsibilities

Administrative & Warranty Processing

  • Deliver on agreed performance targets in line with service level agreements
  • Record, cost, and process all warranty and service transactions accurately
  • Maintain up-to-date and compliant documentation for all warranty claims
  • Plan, administer, and process service costing tasks efficiently
  • Execute work in line with governance and compliance standards

Customer Interaction

  • Liaise with internal and external customers through approved communication channels
  • Deliver services and products that meet or exceed customer expectations

Reporting & Problem-Solving

  • Record and report on work activities for timely decision-making
  • Identify and apply solutions to operational challenges and escalate unresolved issues

Personal Development & Company Values

  • Attend learning initiatives to enhance skills and work quality
  • Own and uphold company values and ethics in all interactions

Minimum Requirements

  • Higher Certificate and/or Advanced National Senior (Vocational) Certificate, NQF Level 4
  • Minimum 1 year experience in a Warranty Clerk role
  • At least 2 years’ workshop environment experience
  • Knowledge of industry legislative compliance

Skills and Competencies

Technical Competencies

  • Administration and document management
  • Computer literacy
  • Understanding of warranty and service processes
  • Technical learning capability

Behavioral Competencies

  • Client focus and interpersonal effectiveness
  • Planning, organizing, and results orientation
  • Improvement orientation and persistence
  • Uphold ethics, personal courage, and company values

Why Join Motus Corporation?

Motus Corporation offers a dynamic working environment with opportunities for professional growth within the automotive sector. Employees enjoy:

  • Exposure to leading automotive brands such as Kia
  • Career development and training initiatives
  • A culture of service excellence, ethics, and accountability

POPIA Compliance

All applications will be processed in accordance with the Protection of Personal Information Act (POPIA) for recruitment purposes.


How to Apply

Submit your application before 18 March 2026 via the official Motus Corporation careers portal. Ensure your CV clearly reflects:

  • Warranty or service administration experience
  • Workshop knowledge and exposure
  • Attention to detail and compliance skills
  • APPLY HERE

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