Location: Johannesburg, Gauteng, South Africa
Company: Bidvest Prestige
Division: Central Division
Business Unit: North Rand
Job Type: Permanent
Salary: R300 000 per annum
Closing Date: 31 March 2026
Experience Level: Associate
Industry: Cleaning Services / Facilities Management
Job Functional Area: Operations
About Bidvest Prestige
Bidvest Prestige is a leading South African facilities services provider, offering outsourced cleaning, hygiene, catering, security, and integrated facilities management across diverse industries. As part of the renowned Bidvest Group, the company emphasizes client satisfaction, operational excellence, and sustainable service delivery.
Position Overview
The Operations Manager – North Rand will oversee operations across the North Rand portfolio, ensuring compliance with Service Level Agreements (SLAs), operational efficiency, and profitability. This role involves managing teams, client relations, site operations, and achieving financial and operational targets.
Key Responsibilities
Operational Management
- Manage day-to-day operations to support strategic and long-term business goals
- Develop and maintain systems to ensure client SLA adherence
- Conduct regular site visits, reporting on activities, results, and recommendations
- Establish and monitor cleaning plans for all buildings in the portfolio
- Manage delivery and condition of cleaning chemicals, consumables, and equipment
- Implement cleaner work schedules and monitor team performance
- Ensure staff training on Health & Safety in accordance with the OSH Act
- Maintain safety files and operational documentation
Financial & Performance Management
- Achieve monthly non-contractual revenue targets
- Maintain and grow the existing customer base through upselling
- Monitor direct expenses, overheads, and operational profitability
- Provide monthly feedback on variances and operational performance
Compliance & Quality Management
- Ensure compliance with company policies, OHS Act, ISO 9001 standards, and risk management systems
- Monitor quality of service delivery and implement process improvements
- Maintain accurate operational reports and documentation
Minimum Requirements
Qualifications
- NQF Level 6 Diploma in Property Management, Project Management, Operations Management, or related field
- SAFMA Certified Facilities Supervisor
- Matric (Senior Certificate)
- Valid South African driver’s license
Experience
- Minimum 3 years’ experience in cleaning, hygiene, or outsourced property services
- Knowledge of HR procedures and property management
- Proficient with MS Word, Excel, PowerPoint, Project, Outlook, PRP, D365
Knowledge & Compliance
- OHS Act and Health & Safety compliance
- ISO 9001 Quality Management standards
- Risk Management frameworks
Key Competencies
- Initiative and proactivity
- Deadline-driven and highly motivated
- Stress tolerance and problem-solving
- Customer-focused and quality-driven
- Financial planning, strategy, and analytical skills
- Teamwork, coaching, and capacity building
- Strategic thinking and planning
- Strong written and oral communication skills
Why Join Bidvest Prestige
- Lead operational excellence across the North Rand cleaning and facilities portfolio
- Opportunity to develop and manage high-performing teams
- Drive growth, profitability, and client satisfaction in a dynamic work environment
- Competitive salary with career development opportunities
POPIA Compliance
All personal information submitted during the recruitment process will be handled in accordance with the Protection of Personal Information Act (POPIA) and used solely for recruitment purposes.
How to Apply
Submit your comprehensive CV and supporting documents to Bidvest Prestige before 31 March 2026.
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