Waiter – Fourways (Gauteng)
Reference Number: TSE251013-6
Closing Date: 17 October 2025
Division: TsAfrika Catering Solutions
Job Type: Permanent
Location: Fourways, Gauteng, South Africa
About TsAfrika Catering Solutions
TsAfrika Catering Solutions, part of the Tsebo Solutions Group, is a leading name in the food and hospitality industry across South Africa. The company is known for delivering outstanding catering services that combine creativity, efficiency, and exceptional quality. As a division within Tsebo Solutions Group—Africa’s premier integrated workplace management provider—TsAfrika plays a crucial role in enhancing the dining experience in corporate, industrial, and remote environments.
At Tsebo, we believe that our people are at the heart of what we do. Our employees are encouraged to grow, innovate, and provide excellent service to our clients. By joining our team, you will become part of an organisation that values continuous learning, teamwork, and professionalism.
Position Overview
We are seeking an experienced Waiter to join our dynamic team in Fourways. The successful candidate will be responsible for providing friendly, professional, and attentive service to our guests. You will ensure that every customer has a positive dining experience by taking orders efficiently, serving meals and beverages promptly, and maintaining a welcoming atmosphere at all times.
If you have a passion for hospitality, love interacting with people, and pride yourself on delivering exceptional service, then this opportunity is for you.
Key Responsibilities
As a Waiter at TsAfrika Catering Solutions, your duties will include but are not limited to the following:
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Guest Service Excellence: Welcome guests warmly, take orders efficiently, and ensure all meals and beverages are served promptly and accurately.
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Menu Knowledge: Provide accurate information about menu items, specials, and recommendations for food and drinks suitable for different occasions or dietary needs.
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Presentation and Cleanliness: Monitor that all plates, cutlery, glassware, and serving items are clean, polished, and in excellent condition before and after service.
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Dining Area Management: Ensure dining areas, tables, and serving stations are clean, tidy, and properly set up according to company standards.
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Customer Assistance: Assist guests with special needs or requests in a respectful and understanding manner, following relevant hospitality guidelines.
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Upselling: Promote special meals, beverages, or promotions to enhance the customer experience and increase sales.
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Payment Processing: Handle customer payments accurately, whether by cash, debit, or credit card, ensuring receipts and change are issued correctly.
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Table Setup and Maintenance: Oversee correct table arrangements, ensuring settings include appropriate glassware, cutlery, and décor for the occasion.
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Complaint Handling: Address any guest concerns or complaints professionally and escalate unresolved issues to management when necessary.
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Record Keeping: Ensure that billing and order documentation are completed correctly and submitted to the relevant department.
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Team Collaboration: Work closely with kitchen and management teams to ensure smooth coordination and timely service delivery.
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Customer Relationship Building: Build positive relationships with customers, encouraging repeat visits and promoting brand loyalty.
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Feedback and Improvement: Record and evaluate guest feedback to identify opportunities to improve the quality of food, service, and overall dining experience.
Skills and Competencies
To succeed in this role, you should possess the following skills and qualities:
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Excellent communication and interpersonal skills to interact professionally with customers and colleagues.
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Strong coordination and balance when handling plates and trays.
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The ability to remain calm and professional under pressure or when dealing with difficult customers.
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Excellent attention to detail and a high standard of personal presentation.
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Endurance to walk and stand for extended periods.
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Strong sense of reliability, trustworthiness, and teamwork.
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A proactive and customer-oriented attitude with a focus on service excellence.
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Good time management and multitasking ability in a busy dining environment.
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High standards of personal hygiene and grooming, maintaining a clean and professional appearance.
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Flexibility to work varying shifts, weekends, and holidays as required.
Qualifications and Experience
Minimum Requirements:
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Grade 12 (Matric) certificate.
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3 to 5 years of experience as a waiter or in a similar role within the hospitality or restaurant industry.
Advantageous:
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Culinary or hospitality-related qualification.
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Previous experience working in a high-end restaurant, hotel, or catering service.
Why Join TsAfrika Catering Solutions?
At TsAfrika, we don’t just serve food—we create experiences. Joining our team means being part of a company that values professionalism, teamwork, and customer satisfaction above all. We invest in training and development opportunities, allowing our staff to grow within the Tsebo Solutions Group.
As a waiter, you’ll be part of an environment that encourages service excellence, rewards commitment, and values diversity. You’ll also gain exposure to large-scale hospitality operations and contribute to delivering premium catering experiences across South Africa.
About Tsebo Solutions Group
Tsebo Solutions Group is Africa’s leading integrated workplace management provider, delivering services across multiple industries including Catering, Facilities Management, Cleaning and Hygiene, Energy, Pest Control, Protection, Workspace Design, and Remote Camps. Our expertise helps clients reduce costs and operational complexities while enhancing efficiency and performance.
We are committed to continuous innovation, environmental sustainability, and the growth of our people. By joining Tsebo, you become part of a purpose-driven organisation that puts people first.
Employment Equity and Data Protection Policy
Tsebo Solutions Group is an equal opportunity employer and is committed to the principles of Employment Equity. Preference will be given to internal candidates and suitably qualified individuals from designated groups, in line with company policy.
We are also committed to protecting your personal data in accordance with the Protection of Personal Information Act (POPIA) and other applicable laws. Please note that Tsebo will never charge any fees for registration, application, or placement during the recruitment process.
How to Apply
If you are passionate about hospitality and meet the above requirements, we invite you to apply for this position before 17 October 2025.
Join TsAfrika Catering Solutions in delivering exceptional dining experiences that make a difference.
Location: Fourways, Gauteng
Job Type: Permanent
Salary: Market Related
Final Note
Only shortlisted candidates will be contacted. If you do not hear from us within 30 days of the closing date, please consider your application unsuccessful. We thank all applicants for their interest in joining TsAfrika Catering Solutions, a division of Tsebo Solutions Group.
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