Clinic Receptionist

Clinic Receptionist – Paarl – Eastern Cape
Dis-Chem Pharmacies Limited
Location: Paarl, Western Cape
Position: Permanent
Posted on: 13 January 2025
Closing Date: 12 February 2025

Job Description
Dis-Chem Pharmacies is offering an opportunity for a Clinic Receptionist in their Paarl branch. This role involves attending to patients both over the phone and in person, coordinating appointments, and managing documentation to ensure smooth clinic operations. The Clinic Receptionist plays a key role in supporting the delivery of quality patient care.

Essential Requirements

• Grade 12 / Matric

Key Responsibilities

• Register patients and assist them with necessary medical forms, including medical insurances
• Monitor and maintain clinical equipment, stationery, and medication
• Inform patients about clinic procedures and manage patient records
• Open new patient files and ensure accuracy of patient information
• Process medical aid payments
• Ensure the reception area is clean and maintains patient confidentiality
• Answer incoming calls promptly and use proper telephone etiquette
• Provide accurate information and ensure all messages are recorded and passed to the correct person
• Assist walk-in guests with directions or relevant information
• Help patients in distress and respond to emergency situations
• Advise patients on medical aid authorization procedures
• Follow up with patients regarding requested feedback

Competencies

• Ability to work under pressure
• Deadline-driven
• Good communication skills and ability to follow oral and written instructions

Special Conditions of Employment

• South African citizen
• Dedicated workstation (sit at desk most of the day)
• Clear criminal and credit records (MIE check)
• Driver’s license and/or reliable transport

Remuneration and Benefits

• Market-related salary
• Medical aid
• Provident fund
• Staff account

Note
Only successful applicants will be contacted. If you haven’t been contacted within two weeks after the closing date, please consider your application as unsuccessful.

Equal Opportunity Employer
Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s Employment Equity Plan and Targets will be part of the recruitment process. Dis-Chem actively supports the recruitment of People with Disabilities.

This position offers a great opportunity to contribute to quality patient care and gain valuable experience in a reputable company.

apply here