IT Technician – Sol Plaatje University (Kimberley)

February 22, 2026 admin Uncategorized 0

 

Location: Kimberley, Northern Cape
Job Type: Permanent
Closing Date: 06 March 2026
Division: Office of the Deputy Vice Chancellor: Research
Business Unit: Information Technology
Experience Level: Entry Level (2–4 Years Experience Required)
Industry: Higher Education
Employer: Sol Plaatje University

About Sol Plaatje University

Sol Plaatje University (SPU) is a public higher education institution based in Kimberley, Northern Cape. The university is committed to academic excellence, digital innovation, and inclusive access to education. SPU plays a vital role in skills development, research advancement, and technology-enabled learning in South Africa.

The university actively promotes Employment Equity and encourages applications from women and persons with disabilities.

Position Overview

The IT Technician position is a permanent role within the Information Technology Department, reporting to the Office of the Deputy Vice Chancellor: Research. The successful candidate will provide second-line (Tier 1–2) IT support to staff and students, ensuring reliable, secure, and efficient desktop and end-user computing services across the university.

This role is ideal for an early-career IT professional seeking long-term growth within the higher education and public sector ICT environment.

Key Responsibilities

The IT Technician will be responsible for the following duties:

  • Provide Tier 1–2 technical support to staff and students
  • Capture, track, and maintain all IT assets in the ICT inventory database
  • Dispatch IT equipment to users based on approved requests
  • Install, configure, and maintain desktop hardware and software
  • Install and maintain computer peripherals and end-user devices
  • Liaise with external service providers and hardware vendors
  • Identify recurring technical issues and recommend corrective actions
  • Decide on escalation or manufacturer repair of faulty equipment
  • Maintain parts inventory and report shortages to line management
  • Coordinate with vendor support to resolve desktop and software issues
  • Ensure seamless integration of desktops with servers, email, and administrative systems
  • Provide basic user training on hardware and software
  • Assist users with software usage and troubleshooting
  • Document all hardware failures, repairs, installations, and removals
  • Forward faulty equipment to workshops where necessary
  • Communicate project progress to the IT Helpdesk
  • Collaborate with the broader ICT team on daily operations
  • Assist users with malware scanning and email security concerns
  • Ensure endpoint security systems are always up to date
  • Develop user guides, how-to documentation, and training videos
  • Research emerging technology trends and best practices
  • Participate in ICT projects, scoping, and resource planning
  • Compile operational and technical reports when required
  • Engage with internal stakeholders and provide technical consultation

Minimum Requirements

Applicants must meet the following criteria:

  • National Diploma in Information Communication Technology (NQF Level 6)
  • 2–4 years relevant IT support experience
  • Experience with:
    • Computer systems and desktop support
    • LAN, WAN, and Wi-Fi configuration
    • Microsoft and Linux environments
    • Active Directory
  • Proficiency in Microsoft Office Suite
  • Experience with major hardware vendors (HP, Dell, etc.) – advantageous
  • Industry-related IT certifications – advantageous
  • Valid driver’s licence
  • Willingness to work outside normal working hours when required

Core Competencies

  • Strong technical troubleshooting skills
  • Excellent communication and interpersonal abilities
  • Ability to work independently and within a team
  • High attention to detail and documentation accuracy
  • Strong organisational and time-management skills
  • Commitment to continuous learning and skills development

Why Join Sol Plaatje University?

  • Permanent IT position in the public higher education sector
  • Exposure to enterprise-level ICT systems
  • Stable career growth and skills development
  • Opportunity to support digital learning and research innovation
  • Inclusive and equity-focused work environment

POPIA Compliance

By applying for this position, you consent to the processing of your personal information in accordance with the Protection of Personal Information Act (POPIA). Information will be used strictly for recruitment and selection purposes.

How to Apply

Interested candidates must submit their applications before 06 March 2026.

APPLY HERE

📧 Enquiries: spurecruit@spu.ac.za

⚠️ The University reserves the right not to make an appointment. This position may be subject to assessments.

Explore More Opportunities

Discover more IT, technology, and public sector jobs in South Africa:

Connect With Us

Get the latest updates on IT vacancies, government jobs, and university careers:

 

Be the first to comment

Leave a Reply

Your email address will not be published.


*