Operations Administrator | Pedros Careers South Africa

April 15, 2026 admin Pedros jobs 0

Location: Durban, KwaZulu-Natal
Job Type: Permanent
Experience Level: Mid–Senior
Closing Date: 01 May 2026
Division: Head Office

About Pedros

Pedros is one of South Africa’s fastest-growing restaurant brands, specialising in flame-grilled chicken and high-volume quick-service restaurant (QSR) operations. With an expanding national footprint, the company continues to strengthen its head office and operational support structures to drive efficiency, consistency, and performance across all branches.

The brand is committed to operational excellence, data-driven decision-making, and maintaining strong compliance and reporting systems across its growing business network.

Position Overview

Pedros is seeking a highly organised and detail-oriented Operations Administrator to join its Durban Head Office team.

This role is critical in supporting operational efficiency through reporting, data management, compliance tracking, and administrative coordination. The ideal candidate must be highly proficient in Microsoft Excel, comfortable working in a fast-paced environment, and capable of managing multiple operational workflows simultaneously.

Key Responsibilities

The successful candidate will be responsible for:

  • Providing full administrative support to the Operations team and senior management
  • Compiling, analysing, and maintaining operational reports and KPI dashboards
  • Managing large datasets using Microsoft Excel (advanced level required)
  • Ensuring accuracy of operational documentation and compliance records
  • Supporting internal communication between stores and head office
  • Preparing onboarding packs and HR-related documentation for new employees
  • Tracking attendance, leave management, and operational performance data
  • Assisting with audit preparation and compliance requirements
  • Coordinating meetings, schedules, and operational activities
  • Identifying inefficiencies and escalating operational issues timeously

Minimum Requirements

Applicants must meet the following criteria:

  • Proven experience as an Operations Administrator or similar role (QSR/retail preferred)
  • Strong Microsoft Excel skills (non-negotiable)
  • Proficiency in Microsoft Office Suite (Word, Outlook, PowerPoint)
  • Strong attention to detail and accuracy in reporting
  • Ability to work under pressure in a high-volume environment
  • Excellent organisational and multitasking abilities
  • Strong communication and coordination skills
  • Ability to meet strict deadlines consistently

Core Competencies

  • Data analysis and reporting ability
  • Strong administrative and documentation control
  • Problem-solving and critical thinking
  • Time management and prioritisation
  • Professional communication skills
  • High level of accountability and reliability

Why Join Pedros?

Joining Pedros offers you the opportunity to be part of a fast-paced and expanding South African QSR brand where:

  • Operational excellence is a key business priority
  • Data and reporting drive strategic decision-making
  • Employees are given opportunities for growth and development
  • You gain exposure to national-level operations and systems
  • A strong performance-driven culture is encouraged

POPIA Compliance Notice

All personal information submitted during the application process will be processed in line with the Protection of Personal Information Act (POPIA). Data will be used strictly for recruitment purposes and stored securely by the employer.

How to Apply

Interested candidates should apply via the official Pedros careers or recruitment platform.

Ensure your CV highlights:

  • Advanced Excel and reporting experience
  • Administrative and operational support experience
  • Ability to manage data in high-pressure environments
  • APPLY HERE

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