Security Control Room Operator

Security Control Room Operator – Safeguard Our Clients with Cutting-Edge Technology

Company: CLS Human Capital Specialists
Location: Pretoria, Gauteng
Job Type: Permanent
Posted: 10 August 2024
Closing Date: 30 August 2024
Salary: Market Related

Job Summary

Join our team as a Control Room Operator and play a crucial role in ensuring the safety and security of our clients. This position is ideal for vigilant and detail-oriented individuals who excel in high-pressure environments. The successful candidate will monitor security systems, manage alarms, coordinate emergency responses, and communicate effectively with on-site personnel. Your role is essential in protecting our clients through the use of advanced surveillance technologies.

Key Responsibilities:

  • Surveillance Monitoring: Oversee live surveillance cameras and alarm systems across multiple locations.
  • Incident Response: Respond promptly to alarms and incidents by initiating appropriate actions, including contacting emergency services.
  • Communication: Maintain clear, concise communication with on-site security personnel, clients, and emergency services.
  • Incident Logging: Accurately log all incidents, alarms, and activities in the control room.
  • System Checks: Conduct regular checks to ensure all security equipment is functioning correctly.
  • Incident Management: Follow standard operating procedures for managing and reporting incidents.
  • Reporting: Provide regular updates and detailed reports to management on security incidents and system statuses.
  • Procedural Maintenance: Assist with updating and maintaining control room procedures and protocols.
  • Ongoing Training: Participate in continuous training to stay current with security practices and technologies.

Qualifications:

  • Education: High school diploma or equivalent; additional security training or certifications are a plus.
  • PSIRA Registration: Must be registered with the Private Security Industry Regulatory Authority (PSIRA).
  • Experience: Proven experience as a Control Room Operator or in a similar security role.
  • Skills:
    • Strong observational and multitasking abilities.
    • Excellent verbal and written communication skills.
    • Ability to remain calm and make quick decisions in high-pressure situations.
    • Familiarity with security systems, CCTV, and alarm monitoring systems.
    • Proficiency in using computer systems and software related to security operations.
  • Language: Proficiency in Afrikaans is required.
  • Availability: Flexibility to work shifts, including nights, weekends, and holidays.

Physical Requirements:

  • Ability to sit for extended periods while monitoring screens.
  • Must be able to work in a high-stress, fast-paced environment.

Working Hours:

  • Shifts: 06h00-18h00 and 18h00-06h00 (3-day day shift, 3-day night shift, 3 days off).

Secure your future in the security industry by joining a reputable company committed to excellence and client safety. Apply today for the role of Security Control Room Operator and take the first step towards a rewarding career in security operations.

 

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