Sales Team Leader

Sales Team Leader – FNB
Location: Johannesburg, Gauteng, South Africa
Job Type: Full-time
Posted On: Today
Application Deadline: 1 March 2025 (3 days left to apply)

Job Description
As a Sales Team Leader at FNB, you will be responsible for driving sales growth, managing a team, ensuring compliance with sales processes, and reducing risks. You will support and develop the team to improve performance while maintaining high service standards.

Key Responsibilities

• Manage and support the sales team to achieve growth and profitability within cost management guidelines.
• Grow the active customer account base through leads and customer-initiated work.
• Ensure client retention through sales support and efficient service.
• Maintain expertise on product pricing, application procedures, and timelines to achieve product and service targets.
• Resolve escalated customer complaints and improve service delivery.
• Build and maintain strong relationships with key stakeholders.
• Ensure team compliance with governance and compliance procedures.
• Track, control, and influence sales activities to increase team efficiency.
• Compile and report accurate sales statistics, dashboards, and reports.
• Provide feedback and training to team members to improve performance.
• Ensure frontline team members are appropriately skilled and capable of meeting service standards.

Ideal Candidate

• Grade 12 qualification and NQF Level 5 qualification.
• RE5 certification.
• At least 3 years of experience in a Sales environment.
• COB in Long Term Insurance & Short Term (Personal Lines) required within 12 months of appointment.
• Experience with various insurance products, including Funeral, Gap, Dynamic Life, and others.

Why FNB?

• Opportunities to network and collaborate in an innovative, agile environment.
• A challenging and dynamic working environment.
• Opportunities to take ownership and drive end-to-end innovation.

Apply Now
Submit your application before 1 March 2025 to take the next step in your career with FNB.

Equal Opportunity Employer
FNB supports the recruitment and advancement of individuals with disabilities. Candidates can voluntarily disclose disability information, which will be kept confidential unless required by law.

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