Grocery Merchandiser – Johannesburg South, Gauteng
Location: Johannesburg South, Gauteng
Job Type: Permanent – Full-Time
Work Schedule: Shifts (including weekends and public holidays)
Hours: 8 hours per day
Start Date: ASAP
Salary: To Be Confirmed (Market Related)
About the Position
Are you passionate about retail, have an eye for detail, and love creating attractive store displays that inspire customers to shop? If so, this Grocery Merchandiser role in Johannesburg South could be your next great opportunity.
As a Merchandiser, you’ll play a vital role in ensuring that grocery shelves are always stocked, well-presented, and appealing to customers. You’ll be responsible for making sure all products are correctly displayed, in good condition, and within their expiry dates. Your efforts will directly influence customer satisfaction, sales growth, and the overall shopping experience.
This is a hands-on, fast-paced position that suits individuals who are organized, proactive, and willing to work flexible hours — including weekends and public holidays. If you enjoy working in retail environments and have a good sense of presentation, this job is an excellent way to grow your career in the retail or merchandising field.
Key Responsibilities
As a Grocery Merchandiser, your day-to-day duties will include a combination of stock management, visual merchandising, and customer service. You’ll work closely with store managers, sales teams, and other staff to ensure that shelves are always well-stocked, clean, and visually appealing.
1. Stock Management
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Receive deliveries and unpack stock carefully to ensure no damage occurs during handling.
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Accurately count and document all stock received and record discrepancies immediately.
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Ensure all items are displayed correctly according to company guidelines and planograms.
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Monitor stock levels daily to ensure popular items are replenished and available for customers.
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Keep detailed records of merchandise movement and assist with regular stock counts and audits.
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Identify damaged or expired products and remove them from shelves promptly.
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Liaise with the procurement or warehouse team to request replenishment orders where needed.
2. Merchandising and Display
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Organize and display products in a way that attracts attention and encourages sales.
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Implement promotional layouts and seasonal displays using creativity and attention to detail.
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Ensure shelf layouts match promotional plans and display rules set by the company or suppliers.
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Make use of colors, lighting, props, and signage to enhance product visibility and store aesthetics.
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Create special promotional displays during festive seasons, holidays, or marketing campaigns.
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Adjust displays to reflect current inventory levels or marketing priorities.
3. Customer Service
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Greet customers in a friendly and professional manner while offering assistance where needed.
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Provide product knowledge and guidance to help customers make informed purchasing decisions.
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Respond to customer questions, complaints, or feedback effectively and professionally.
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Assist customers in locating products or suggesting alternatives when stock is unavailable.
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Maintain a helpful and courteous attitude at all times to enhance the overall shopping experience.
4. Store Presentation and Maintenance
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Keep shelves neat, clean, and organized throughout the day.
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Maintain cleanliness and order in the store room, ensuring stock is stored safely and efficiently.
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Check for pricing accuracy and ensure that all promotional signs and labels are up to date.
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Report any store maintenance or safety issues to management.
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Maintain a clutter-free environment that reflects the company’s professional standards.
5. Coordination and Teamwork
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Collaborate with sales, marketing, and operations teams to align merchandising efforts with store goals.
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Support marketing initiatives by setting up displays for campaign launches or new product introductions.
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Participate in meetings and training sessions to stay updated on new merchandising strategies.
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Work flexible shifts to cover peak hours, weekends, and holidays as needed.
Minimum Requirements
To qualify for the Grocery Merchandiser role, you’ll need the following:
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Matric / Grade 12 certificate.
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1–2 years of experience in a merchandising, field marketing, or retail-related position.
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Experience in grocery or supermarket environments will be highly advantageous.
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Must live within 25 km of Johannesburg South.
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Clear criminal record (background checks will be conducted).
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Excellent communication and interpersonal skills.
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Strong physical stamina to handle stock movement and standing for long periods.
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A keen eye for detail and presentation.
Preferred Attributes
While not mandatory, the following would be beneficial:
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South African citizenship.
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Candidates between the ages of 23 and 40 are preferred due to the physical nature of the work.
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Prior experience with visual merchandising, planogram compliance, or sales promotions.
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A basic understanding of product rotation, expiry management, and consumer buying patterns.
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Ability to work independently with minimal supervision.
Behavioural Competencies
To succeed in this role, you should demonstrate:
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Customer-centric attitude – always focused on delivering excellent service.
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Attention to detail – ensuring displays are accurate and visually appealing.
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Time management skills – ability to prioritize and meet deadlines in a busy retail setting.
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Team spirit – working cooperatively with colleagues and management.
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Initiative and creativity – finding new ways to attract customers through display improvements.
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Reliability – consistent attendance and a strong work ethic.
Work Environment and Schedule
This is a shift-based position, meaning you’ll work a rotating schedule that includes weekends, public holidays, and non-trading hours. The retail environment is dynamic and requires flexibility, especially during high-traffic periods such as holidays and promotions.
Expect to be on your feet for most of the day, handling stock, setting up displays, and engaging with customers. A positive attitude and enthusiasm for retail work are key to thriving in this fast-paced role.
Application Process
Interested candidates who meet the requirements can apply online. The application process includes:
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Completing a detailed online application form.
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Answering a few short assessment questions, such as:
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How do you handle dissatisfied customers?
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How do you ensure stock levels are maintained?
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How do you organize displays to attract customers?
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Have you ever created promotional or seasonal displays?
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Applicants will also be required to complete a Customer Centric Potential Work Performance Assessment as part of the selection process.
Why Join Our Team?
Becoming a Grocery Merchandiser offers more than just a job — it’s a gateway into the dynamic retail industry. You’ll gain valuable experience in:
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Product display and marketing techniques.
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Customer service and communication.
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Inventory management and logistics.
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Retail operations and teamwork.
Working in this role will also give you the opportunity to grow into other positions such as Field Marketer, Visual Merchandiser, or Retail Supervisor as you gain experience and demonstrate your capabilities.
Equal Opportunity Employer
We value diversity and are committed to providing equal employment opportunities to all qualified candidates. All hiring decisions are based on merit, qualifications, and business needs, in line with South African labour laws.
Final Note
If you enjoy working in retail, have a keen sense of organization and presentation, and thrive in a team environment, then this Grocery Merchandiser position in Johannesburg South is a perfect fit for you.
Apply today to become part of a growing team that values hard work, creativity, and customer satisfaction.
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