Sales Clerk (Retail) – AFGRI, Ermelo

October 10, 2025 admin admin AFGRI 0

Sales Clerk (Retail) – AFGRI, Ermelo

Closing Date: 21 October 2025
Reference Number: AO-2071
Location: Ermelo, Mpumalanga, South Africa
Job Type: Permanent | Skilled Level
Employment Equity Position: Yes
Salary: Market Related

Click here to Apply

About AFGRI

AFGRI is a leading agricultural services and retail company committed to empowering farmers, agribusinesses, and communities through high-quality products, reliable services, and sustainable solutions. With a strong national footprint and decades of experience, AFGRI continues to drive excellence and innovation across South Africa’s agricultural and retail sectors.

Working at AFGRI means joining a dynamic organization that values teamwork, integrity, and customer satisfaction. The company’s retail division plays a crucial role in providing clients with agricultural, hardware, and related products that support productivity and profitability.

AFGRI’s Ermelo branch is currently seeking a motivated and customer-focused Sales Clerk (Retail) to join the team. This position offers an exciting opportunity for individuals passionate about sales, customer service, and retail operations.

Job Purpose

The primary purpose of the Sales Clerk (Retail) role is to ensure efficient execution of sales and effective control of stock within the retail environment. The successful candidate will serve as a key point of contact for walk-in customers, providing excellent service, ensuring product availability, and driving sales growth.

This role requires someone with strong attention to detail, a proactive mindset, and a passion for retail and customer engagement. If you thrive in a busy retail environment and enjoy helping customers find the right products for their needs, this is the perfect opportunity to develop your career within a reputable organization.

Minimum Requirements

Education and Training

  • Grade 12 (Matric) – essential qualification.

Work Experience

  • A minimum of 1 year of experience in a direct sales or retail environment.

  • Previous experience in agricultural retail, hardware, or a similar environment will be advantageous.

Key Performance Areas

As a Sales Clerk, you will perform a wide range of duties to ensure the smooth operation of the retail branch and deliver exceptional customer service.

1. Customer Service and Sales

  • Provide efficient and friendly service to all walk-in customers at the branch.

  • Assist clients with inquiries, product selection, and purchasing decisions.

  • Promote and cross-sell additional products or services to increase sales and enhance customer satisfaction.

  • Build long-term relationships with customers through excellent communication and reliability.

  • Ensure that the sales floor is always presentable and that displays are attractive, neat, and well-stocked.

2. Stock Control and Inventory Management

  • Monitor stock levels regularly to ensure adequate product availability.

  • Order stock from suppliers or procurement teams as needed to maintain proper inventory levels.

  • Receive stock from the receiving department and verify quantities and pricing.

  • Conduct daily, weekly, and monthly stock counts to ensure accuracy and prevent stock discrepancies.

  • Maintain proper documentation for all stock movements and returns.

  • Ensure that all stock areas are well-organized, labeled, and compliant with company standards.

3. Retail Operations

  • Adhere to company sales policies, procedures, and cash handling guidelines.

  • Ensure that all transactions are processed accurately and efficiently.

  • Assist with pricing updates, shelf labeling, and promotions to maintain competitive market positioning.

  • Support management with stock audits and compliance checks.

  • Report stock shortages, damages, or product issues promptly to the Store Manager.

Technical Knowledge and Competencies

To be successful in this role, candidates should demonstrate solid technical knowledge and professional skills, including:

  • Strong product knowledge of AFGRI Retail’s range of agricultural and hardware goods.

  • Basic computer literacy, including experience using point-of-sale (POS) systems and Microsoft Office tools.

  • Good understanding of customer service principles and retail sales processes.

  • Familiarity with inventory management practices and stock control procedures.

  • Ability to interpret and follow company policies and operational guidelines.

Behavioural Competencies

AFGRI values employees who uphold the company’s principles of excellence and service. The ideal candidate for this position will possess the following behavioural traits:

  • Excellent interpersonal and communication skills to engage with customers and colleagues effectively.

  • Strong business acumen and understanding of retail dynamics.

  • Customer-focused attitude, demonstrating patience, empathy, and professionalism.

  • Time management and organizational abilities to balance multiple priorities efficiently.

  • Accountability for actions, ensuring honesty and reliability in all transactions.

  • Commitment to self-development and continuous learning to improve product knowledge and sales performance.

  • Strong conceptual ability to identify opportunities and challenges within the retail environment.

  • Ability to remain adaptable and proactive in a fast-paced setting.

Why Join AFGRI?

By joining AFGRI’s retail team in Ermelo, you become part of an organization that is deeply committed to empowering its employees and customers alike. AFGRI provides a supportive and growth-oriented environment that encourages initiative, innovation, and career advancement.

Working as a Sales Clerk at AFGRI offers:

  • Exposure to a diverse range of agricultural and retail products.

  • Opportunities for professional development and internal growth.

  • A culture that values teamwork, accountability, and customer service excellence.

  • Experience in a stable, reputable company with a strong presence across South Africa.

  • The chance to make a meaningful impact by serving local farmers, communities, and businesses.

Employment Equity Commitment

AFGRI is an equal opportunity employer that embraces diversity and inclusion in the workplace. The filling of this position will be aligned with AFGRI’s Employment Equity Policy to ensure fair representation and equal access to opportunities for all qualified candidates.

POPIA Compliance Notice

AFGRI values the privacy of all applicants and complies fully with the Protection of Personal Information Act (POPIA), Act 4 of 2013.
All personal information submitted as part of the recruitment process will be collected, processed, and retained lawfully and transparently.

Applicants are encouraged to review AFGRI’s HR Processing Notice on the official company website at https://www.agh.co.za/.
By applying for this position, candidates consent to the processing of their personal information for recruitment and selection purposes.

Application Process

If you meet the above requirements and are passionate about sales and customer service, you are invited to apply for the Sales Clerk (Retail) – Ermelo position before 21 October 2025.

Please note that only shortlisted candidates will be contacted.
If you have not received communication within 30 days of the closing date, your application should be considered unsuccessful.

AFGRI appreciates the interest shown by all applicants and extends its best wishes to everyone pursuing career opportunities with the company.

Job Summary

  • Position: Sales Clerk (Retail)

  • Company: AFGRI

  • Location: Ermelo, Mpumalanga

  • Qualification: Grade 12 (Matric)

  • Experience: Minimum of 1 year in direct sales or retail environment

  • Industry: Retail / Agriculture

  • Job Type: Permanent

  • Work Level: Skilled

  • Closing Date: 21 October 2025

  • EE Position: Yes

  • Salary: Market Related

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