Front and Back Office Supervisor

Front and Back Office Supervisor – HiFi Corp Bayside Mall

JD Group

Location: Cape Town, Western Cape
Employment Type: Permanent
Posted: 06 August 2024
Closing Date: 09 August 2024
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Job Details:

• Division: HiFi Corp
• Minimum Experience: Mid-Senior
• Primary Industry: Retail
• Functional Area: Operations

Job Description:

Why Choose JD Group: Build a Thriving Career at the Forefront of Retail

Are you ready to lead a dynamic team and make a lasting impact? Join JD Group as a Front and Back Office Supervisor within the HiFi Corp brand and embark on a rewarding career that empowers you to drive results, unlock your potential, and make a difference.

Here’s What Sets JD Group Apart:

• Impactful Work: Deliver exceptional value to African consumers and contribute to the success of a leading retail organization.
• Diverse Opportunities: Explore a wide range of products, services, and growth prospects within the company.
• Innovative Environment: Embrace creativity, continuous improvement, and be part of a team that thrives on new ideas.
• Competitive Benefits: Enjoy competitive salaries, comprehensive benefits packages, and rewarding career development opportunities.
• Meaningful Contribution: Join our mission to make quality living accessible to all and contribute to positive social change.

Are You a Passionate Leader?

We are looking for individuals with the following qualifications and experience:

Qualifications:

• Grade 12 Matric qualification
• Minimum of three years of proven experience in Retail Management

Professional Expertise:

• Stock Management: Implement robust strategies to control inventory levels, ensure optimal stock availability, and minimize losses.
• Compliance & Risk Management: Maintain strict adherence to relevant legislation and risk management standards to safeguard the business.
• Financial Acumen: Manage cash flow effectively, oversee financial transactions with accuracy, and maintain a keen eye on profitability.
• Team Leadership: Lead, motivate, and develop your team, fostering a positive, collaborative, and performance-driven work environment.
• Change Management: Adapt and thrive in dynamic environments, leading your team through transitions with clarity and guidance.

We Seek a Candidate with:

• Strong Business Acumen: Leverage strategic thinking and problem-solving skills to drive growth and make informed decisions.
• Strong Administrative Skills: Maintain efficient front and back office operations.
• Sound Judgment & Decisiveness: Make clear and confident decisions that benefit both the team and the organization.
• Effective and Exceptional Customer Service: Implement customer retention strategies and ensure exceptional customer service that builds lasting relationships.
• Talent Management: Identify, develop, and empower top performers to achieve their full potential.
• Resilience & Positivity: Maintain a positive outlook, persevere through challenges, and inspire your team to do the same.
• Diversity & Inclusion Champion: Foster a culture that values and embraces the contributions of everyone.

Responsibilities:

• Customer Satisfaction: Achieve and exceed sales targets, implement customer retention strategies, and ensure exceptional customer service that builds lasting relationships.
• Optimize Stock Management: Manage inventory effectively, minimize stock losses, and maintain optimal stock levels to meet sales demands.
• Ensure Compliance & Risk Management: Uphold company policies, industry regulations, and risk management practices to safeguard the business.
• Lead & Develop Your Team: Build a high-performing team, provide coaching and mentorship, and foster a positive and collaborative work environment.
• Manage Front and Back-Office Operations: Oversee cash handling, manage financial transactions accurately, and ensure operational efficiency.

Application Process:

Submit a comprehensive application package including:

• Detailed Curriculum Vitae (CV)

Applications are accepted until 09 August 2024. Shortlisted candidates will undergo verification checks, including credit, criminal, and educational background checks.

Ready to Embark on a Rewarding Career Journey?

Join JD Group and make a difference in the retail industry. Apply now and take the first step towards a fulfilling career!

 

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