Sales Clerk (Retail) – Bethlehem

Sales Clerk (Retail) – Bethlehem

Closing Date: 21 April 2025

Location: Bethlehem, Free State

Job Type: Permanent

Salary: Market-Related

Company Overview

AFGRI Retail is a leading provider of agricultural and retail solutions, offering a wide range of high-quality products and services tailored to the needs of customers. With a strong presence across various locations, the company is dedicated to delivering excellence in customer service, product knowledge, and operational efficiency. AFGRI Retail is currently seeking a dynamic and detail-oriented Sales Clerk to join its Bethlehem branch. This role requires an individual who is passionate about retail sales, customer service, and stock management.

Job Overview

The Sales Clerk (Retail) position is designed for an individual who thrives in a fast-paced sales environment, has a strong customer service mindset, and possesses excellent stock management skills. The successful candidate will play a crucial role in ensuring a seamless shopping experience for customers while maintaining the accuracy and availability of stock within the store.

Minimum Requirements

Educational Qualifications

• A Grade 12 / Matric certificate is required.

Work Experience

• A minimum of one year of experience in a direct sales environment, preferably within the retail sector.

Key Responsibilities and Duties

Customer Service and Sales Support

• Provide high-quality customer service to all walk-in clients at the branch.
• Engage with customers to understand their needs and provide expert product recommendations.
• Identify upselling and cross-selling opportunities by recommending additional products to enhance the customer experience.
• Assist customers in locating products, providing detailed information on features and benefits.
• Process sales transactions efficiently and accurately, ensuring a smooth checkout process.
• Address and resolve customer queries and complaints in a professional manner.

Stock Control and Inventory Management

• Monitor stock levels and ensure timely replenishment of inventory from suppliers or procurement teams.
• Receive, inspect, and verify stock deliveries to ensure accurate counts and correct pricing.
• Conduct routine stock counts on a daily, weekly, and monthly basis to prevent discrepancies.
• Ensure proper stock storage and handling to minimize loss, breakages, or damages.
• Implement effective inventory control measures to reduce shrinkage and wastage.

Product Knowledge and Retail Operations

• Stay updated on AFGRI Retail’s product range, ensuring comprehensive knowledge of all available items.
• Understand and adhere to store policies, procedures, and operational guidelines.
• Maintain proper pricing, labeling, and merchandising of products for optimal visibility.
• Provide insights on customer preferences and market trends to assist in inventory decisions.
• Ensure that all products, especially firearms and ammunition, are handled in compliance with safety regulations and legal requirements.

Required Skills and Competencies

Technical Knowledge and Competencies

• Good knowledge of AFGRI Retail’s product range, including agricultural, household, and firearm-related products.
• Computer literacy, including proficiency in sales and inventory management software.
• Strong understanding of customer service principles and sales techniques.
• Familiarity with firearms and ammunition is advantageous.
• Ability to perform basic financial calculations related to pricing, discounts, and stock valuation.

Behavioral Competencies

• Excellent interpersonal and communication skills to engage with customers effectively.
• Strong time management and organizational abilities to handle multiple tasks simultaneously.
• Ability to work independently and take initiative in a retail setting.
• High level of accountability and responsibility in stock handling and sales processes.
• Customer-focused mindset with a proactive approach to problem-solving.
• Strong attention to detail to ensure pricing, labeling, and stock counts are accurate.

Work Environment and Expectations

• The role requires working in a fast-paced retail environment, handling both customer interactions and inventory management.
• Employees must be comfortable standing for extended periods and performing physical stock handling tasks.
• This position may require occasional weekend and public holiday shifts, based on business needs.
• Candidates should be prepared to engage in continuous learning and product training to enhance service delivery.

Employment Equity and POPIA Notice

AFGRI is committed to Employment Equity and will give preference to candidates who align with its equity objectives. If you do not receive feedback within 30 days of the closing date, please consider your application unsuccessful.

In compliance with the Protection of Personal Information Act (POPIA), applicants should be aware that AFGRI will process their personal information for employment consideration. To understand how personal data is handled, candidates can review the HR Processing Notice available on the company website: www.agh.co.za.

Why Join AFGRI Retail?

• Opportunity to work for a leading retail and agricultural solutions provider.
• Exposure to diverse product categories, including farming, home essentials, and firearms.
• Potential for career growth and development within a structured retail environment.
• Training and support to enhance customer service, sales, and stock management skills.
• A dynamic and customer-focused work environment with opportunities to develop professional relationships.

How to Apply

Click here to Apply

Interested candidates who meet the required qualifications and experience should submit their applications before the closing date. Be sure to include a detailed CV, supporting documents, and references where applicable.

Join AFGRI Retail and be part of a dedicated team committed to delivering outstanding customer service and quality products. Apply today!