E-Commerce Administrator

E-Commerce Administrator Job Opportunity at AFGRI – Bronkhorstspruit (Apply by 28 May 2025)

Kickstart Your Career in E-Commerce with AFGRI’s Full-Time Position

AFGRI, a leading South African agricultural services company, is looking for a detail-oriented and proactive E-Commerce Administrator to manage its online sales operations in Bronkhorstspruit. This permanent position offers an excellent opportunity to grow your career in digital retail and supply chain administration, with a focus on enhancing online performance and customer satisfaction.

This role is ideal for candidates with a background in retail or business administration who want to build a future in e-commerce. If you are passionate about digital innovation and efficient order processing, this could be the perfect opportunity for you.

Minimum Requirements for the E-Commerce Administrator Role

To be considered for the E-Commerce Administrator position, applicants must meet the following minimum requirements:

• Matric / Grade 12

• Certificate or Diploma in Business Administration or a similar qualification

• A minimum of 2–3 years’ experience in a retail environment with solid supply chain understanding

• Prior experience in an e-commerce or digital marketing setting is advantageous

• Vendor and supplier management experience is essential

• Strong working knowledge of Microsoft Office (especially Excel)

• Familiarity with ERP tools like SAP, SAGE, or Kerridge is a plus

Key Responsibilities You Will Be Expected to Perform

This role involves overseeing the day-to-day functions of AFGRI’s online store, including order fulfilment, vendor communications, stock management, and maintaining a high standard of customer service. You will also handle administrative reporting and product data accuracy, ensuring the digital catalogue remains current and correct.

Administrative and Reporting Duties

• Upload and archive original invoices and supporting documents

• Process service vendor orders and track status

• Ensure invoices comply with SARS regulations

• Handle payment processing and supplier queries

• Maintain accurate transaction and document records

Inventory Control and Product Catalogue Maintenance

• Update online master data and monitor product content quality

• Conduct regular sanity checks of the online catalogue

• Source and verify accurate product details

• Monitor product availability and manage promotional item updates

Operational and Procurement Support

• Assist in managing escalated orders and returns

• Supervise processes such as order receiving, processing, and dispatch

• Ensure materials and operational tools are efficiently managed

Stock Management Responsibilities

• Forecast stock needs and manage stock levels for promotional campaigns

• Monitor inventory turnover and contribute to branch-level stock counts

• Ensure availability of stock based on demand and supplier lead times

Customer Relationship Management

• Build and maintain strong customer and supplier relationships

• Resolve customer issues professionally and in a timely manner

• Convert leads into confirmed online sales

Core Competencies Required

• Advanced computer skills, particularly Microsoft Excel

• Understanding of e-commerce technologies and ERP systems

• Excellent communication skills (written and verbal)

• Problem-solving skills and high attention to detail

• Strong organisational and time-management abilities

• Ability to work under pressure and adapt to changing priorities

• A proactive and team-oriented attitude

Why This Role Is Crucial to AFGRI’s E-Commerce Vision

AFGRI is embracing digital innovation in agriculture. This role contributes directly to improving online service delivery, inventory efficiency, and customer engagement. The E-Commerce Administrator plays a strategic role in building an agile digital supply chain that meets modern retail demands.

How to Apply for the E-Commerce Administrator Position

Candidates interested in applying for this position must submit their applications before the closing date of 28 May 2025. Please note that only shortlisted candidates will be contacted. If you have not heard from AFGRI within 30 days of the closing date, consider your application unsuccessful.

Employment Equity Policy

AFGRI is an equal opportunity employer committed to Employment Equity. Preference will be given to applicants from designated groups in alignment with the company’s transformation objectives.

Data Protection and POPIA Compliance

AFGRI processes personal information in compliance with the Protection of Personal Information Act (POPIA), Act 4 of 2013. To learn more about how your information is processed, visit the AFGRI HR Processing Notice.

Take the Next Step in Your E-Commerce Career

Working for AFGRI provides you with a platform to gain experience in a fast-growing sector. If you’re ready to grow your career in digital commerce, don’t miss this opportunity. The skills and experience you gain here can open doors in many other industries as digital transformation continues across South Africa.

Explore More Career Resources and Related Opportunities

To strengthen your job search and increase your visibility online, you might find these resources helpful:

• High-Paying Careers in Digital Marketing and E-Commerce in South Africa – Understand how to transition from retail to tech-forward roles

• Download a Professional CV Template Optimized for ATS – Make sure your CV gets noticed by recruiters

• Best Online Certifications to Boost Your E-Commerce Career – Free and paid courses to strengthen your credentials and increase AdSense CPC

Conclusion

If you’re passionate about digital commerce and ready to play a hands-on role in transforming agricultural retail, apply for the E-Commerce Administrator position at AFGRI in Bronkhorstspruit today. This job not only offers stability and growth but also aligns with South Africa’s ongoing shift toward online business solutions.